Business Intelligence Technology Development in Retail Banking

Introduction

Growth of data volumes in disparate sources, ongoing regulatory changes and growing technology capabilities are driving financial services organizations to increase investment in business intelligence technologies. Banks must align intelligent technology with data management techniques in order to improve their decision-making processes.

Scope

• Covers retail banks in Western Europe, Central and Eastern Europe, North America, Asia-Pacific and the Middle East
• Examines the market, strategic and technology drivers impacting retail banks business intelligence technology investments.
• Forecasts global retail banking business intelligence IT spending until 2012.

Highlights

Business intelligence functionality has its roots in early decision support systems and is responsible for turning transactional data into actionable information.

Banks must now capitalize on the capabilities of business intelligence software, particularly in areas such as customer intelligence, performance management, financial analysis, fraud detection, risk management, and compliance.

Banks and technology vendors need to bring many moving pieces together. This includes the right sourcing strategy, software applications, technology tools, business processes, collected data, company metrics, incentives, corporate culture and project management skills.

Reasons to Purchase

• Gain visibility into the dynamics of the retail banking business intelligence market.
• Gain market insight to assist in your strategic planning and go-to-market strategy.