Infrastructure opportunities in western European and North American financial services (Market Focus)

Publication Date	October 2006
Publisher	Datamonitor
Product Type	Report
Pages	13
ISBN Number	not applicable
Product Code	DAT04207

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Summary

Introduction

Infrastructure outsourcing is the most mature outsourcing market within the financial services sector to date, but significant opportunities continue to exist with interest levels remaining high. The brief analyzes the trends that are shaping the financial services infrastructure outsourcing market and helps vendors take advantage of the resulting profit opportunities.

Scope

The brief draws on 100 interviews with the main outsourcing vendors operating across the four lines of business.
Includes our datasets on financial services institutions infrastructure outsourcing take-up.
Provides a breakdown of the infrastructure financial services outsourcing landscape by region and outsourcing segment.

Highlights

Infrastructure outsourcing in financial services is a mature market, with high acceptance and take-up levels, but despite a relative maturity the market continues to grow.

Revenue-wise, data centers outsourcing services will hold the largest potential in both North American and Western European markets through 2008, while securities and privacy services will be the fastest growing markets.

Despite the lack of large mega deals, the desktop outsourcing market is positioned for growth from a number of smaller deals consummated at the end of 2005 and earlier in 2006. The networking and communications services market growth will be driven by the move to IP.

Reasons to Purchase

Get a strategic overview of the infrastructure outsourcing opportunities in North American and Western European financial services.
Understand the drivers of infrastructure outsourcing in financial services to improve sales effectiveness.

Content

Catalyst
Summary
- AnaLYSIS
- Despite relative maturity, infrastructure outsourcing in FS continues to grow
- The desktop services market is likely to experience a single digit growth
- Desktop services are increasingly getting commoditized
- The move to mobile working will drive the growth
- Networking and Communications growth will be driven by the move to IP
- WAN solutions revenues have traditionally been greater than LAN solutions though the balance is changing
- Mobility and IP convergence are part of a new wave of revenue growth
- Managed data center services will continue to see strong growth to 2008
- Managed services are driving the growth in the market
- Regulation drives the need to replicate data around the globe in the financial services industry
- Storage services are growing as a result of growth in outsourcing
- Space is at premium in data centers
- Mainframe management services are back in favor
- Security managed services will be the fastest growing market
Appendix
Methodology
Further reading
- Ask the analyst
List of Tables
- Table 1: Infrastructure services spend in North America by BPO service area, $m
- Table 2: Infrastructure Services spend in Western Europe by BPO service area, $m
- Table 3: Network and communications services revenues in North America, $m
- Table 4: Network and communications services revenues in Western Europe, $m
- Table 5: Data center services spend in North America, $m
- Table 6: Data centers spend in Western Europe, $m
List of Figures
- Figure 1: Financial services infrastructure outsourcing spending by market segment, 2006-2008
- Figure 2: Desktop services spend in North America and Western Europe, $m
- Figure 3: Network and communications services revenues in North America and Western Europe, $m
- Figure 4: Data center services North American and Western European revenues, $m
- Figure 5: The demand for security management services is growing