Distribution in UK Commercial General Insurance 2008

Content

• Catalyst
• Summary
• Analysis
  • Large National Brokers Continue To Dominate Commercial Insurance Distribution
  • Independent Insurance Intermediaries Of All Types Retain Their Leading Market Share In 2008
  • Direct Players Account For A Small But Growing Portion Of The Commercial General Insurance Market
  • Corporate Partnerships Have Maintained Only A Small Presence In The Commercial Insurance Market
  • Banks And Building Societies Distribute Negligible Amounts Of Commercial General Insurance
  • The Broker Channel Continues To Dominate The Sme Market With Retention Levels Remaining High
  • Brokers Remained The Dominant Distribution Channel To Target Smes In 2008
  • The Internet Is The Least Common Platform For Smes Purchasing Commercial Insurance
  • The Majority Of Smes Remain Satisfied With Their Insurance Provider
  • Long Standing Relationships Are Important To Smes Purchasing Commercial Insurance
  • Smes Purchasing Their Insurance Through A Bank Or A Broker Value Advice From Their Insurance Providers The Most
  • Price Is Important To Many Smes Choosing An Insurance Provider
  • A Significant Proportion Of Smes Are Open To Purchasing Their Insurance Via The Internet Or Phone
  • The Convenience Factor Of The Phone Is Appealing To Many Smes Considering A Telephone Purchase
  • Many Smes Are Unwilling To Purchase Their Insurance Over Telephone
  • Over A Third Of Smes Would Consider A Purchase Online
  • Employers' Liability And Public Liability Were The Most Likely Products To Buy Via Alternative Platforms
• Appendix
  • Definitions
  • Premium Income Measures
  • Gross Premium
  • Written Premiums
  • Distribution Definitions
  • Banks/Building Societies
  • Brokers
  • Company Staff
  • Direct
  • 'Other' Company Agents
  • Utilities/Retailers/Affinity Groups
  • Methodology
  • Datamonitor's Sme Insurance Survey
  • Further Reading
  • Ask The Analyst
  • Datamonitor Consulting
  • Disclaimer
• List Of Tables
  • Table 1: Market Share Of Distribution Channels In The Commercial General Insurance Market, 2004-08e
  • Table 2: Q: "how Important Is It To Receive Advice On An Ongoing Basis From Your Insurance Provider?"
  • Table 3: Q: "what Business Sector Are You Involved In?"
  • Table 4: Q: "how Large Is Your Company In Terms Of Number Of Employees?"
  • Table 5: Q: "how Large Is Your Company In Terms Of Turnover?"
• List Of Figures
  • Figure 1: Brokers Are The Dominant Route To Market For Commercial Insurers In The Uk
  • Figure 2: Most Smes Purchase Their Commercial Insurance Through The Broker Channel
  • Figure 3: Most Smes Purchase Their Insurance Through Face To Face Contact With Their Insurance Provider
  • Figure 4: Most Smes Are Satisfied With The Service They Have Received From Their Insurance Providers
  • Figure 5: A Large Proportion Of Smes Have Been With Their Insurance Provider For More Than 10 Years
  • Figure 6: Receiving Ongoing Advice From Their Insurance Provider Is Important To Most Smes
  • Figure 7: Many Smes Consider The Price Of An Insurance Premium To Be An Important Factor When Choosing A Commercial Insurance Provider
  • Figure 8: The Convenience Factor Appeals To Many Smes Prepared To Purchase Insurance Over The Phone
  • Figure 9: A Significant Proportion Of Smes Would Not Consider A Telephone Purchase Because They Simply Prefer Face To Face
  • Figure 10: A Significant Proportion Of Smes Would Consider A Purchase Online In A Bid To Save Money
  • Figure 11: Smes Show A Greater Inclination To Purchase Employers' Liability And Public Liability Via The Telephone And Internet