Small Business Metrics: Banking and Insurance for Consumer and Commercial Service Businesses in the UK

Publication Date	August 2006
Publisher	Finaccord
Product Type	Report
Pages	75
ISBN Number	not applicable
Product Code	FIN00003

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£595.00
approximately: $1,112 | €755

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Summary

The report titled Small Business Metrics: Banking and Insurance for Consumer and Commercial Service Businesses in the UK is one of ten publications focused on specific small business categories in the Small Business Metrics series developed in conjunction with IMRS (www.imrs.co.uk). Based on an on-line survey of 1,575 small business owners and self-employed individuals carried out in June and July 2006, of which 438 are classifiable as consumer and commercial service businesses, the study provides fresh and detailed insights into the market for providing a range of business banking and insurance services to this type of small business. In essence, the research provides clear answers to a range of key issues in the market for promoting banking and insurance services to consumer and commercial service businesses, a category which comprises service businesses based at locations other than on the high street. Key issues addressed include a thorough analysis of the usage of small businesses in this category of different types of business banking and insurance products, their propensity to strike up relationships with more than one bank or insurer, the distribution interfaces and channels that they use to contract banking and insurance services, their satisfaction with the various services offered by the financial institutions providing their main banking and insurance products, and their inclination to contract banking and insurance services through commercial affinity groups such as professional or trade associations, or franchise organisations.

Content

0.0 Executive Summary
- Business Banking For Consumer And Commercial Service Businesses - Key Findings
- Business Insurance For Consumer /Commercial Service Businesses - Key Findings
- Use Of Commercial Affinity Groups By Cons. /Comm. Serv. Businesses - Key Findings
1.0 Introduction
- Research Rationale
- Research Sample
- Strengths And Weaknesses
- Finaccord
- Ipt / Imrs
- Errors, Omissions And Limit Of Liability
2.0 Banking Services
- Introduction
- Requirement For Any Form Of Business Banking Service
- Frequency Of Usage Of Different Forms Of Business Banking Service
- Business Deposit / Investment Accounts: Choice Of Bank
- Value Of Funds Held In All Business Current / Deposit / Investment Accounts
- Number Of Business Banking Relationships
- Bank With Which Main Business Current Account Held
- Banks From Which Other Business Banking Services Contracted
- Length Of Tenure Of Main Business Current Account
- Likelihood Of Changing Main Business Current Account
- Frequency Of Contact With Bank Holding Main Business Current Account
- Preferred Frequency Of Contact With Bank Holding Main Business Current Account
- Method Of Contact With Bank Holding Main Business Current Account
- Preferred Method Of Contact With Bank Holding Main Bus. Current Account
- Satisfaction With Services Offered By Bank Holding Main Business Current Account
3.0 Insurance Services
- Introduction
- Holdings Of Any Form Of Business Insurance
- Holdings Of Specific Forms Of Business Insurance
- Evaluation And Purchasing Methods For Business Insurance
- Expenditure On Business Insurance During Last 12 Months
- Flexibility Of Main Business Insurance Package
- Number Of Business Insurance Providers Used
- Providers Used For Main Business Insurance Package
- Providers Used For Other Business Insurance Policies
- Distribution Interface Used For Main Business Insurance Package
- Distribution Channel Used For Main Business Insurance Package
- Bank Used (Where Relevant) For Main Business Insurance Package
- Length Of Tenure Of Main Business Insurance Package
- Likelihood Of Changing Main Business Insurance Package
- Satisfaction With Services Offered By Provider Of Main Business Insurance Package
3.0 Commercial Affinity Groups
- Introduction
- Membership Of Professional Or Trade Associations
- Membership Of Franchise Organisations
- Usage Of Commercial Affinity Groups To Contract Business Banking Services
- Usage Of Commercial Affinity Groups To Contract Business Insurance Services
Graphics / Tables
- Note: In The Headings Below, Ccsbs. = Consumer And Commercial Service Businesses
- Breakdown Of Uk Enterprises By Legal Status, Number Of Employees And Business Sector
- Sample Of Ccsbs. Broken Down By Annual Turnover, Number Of Employees And Business Sector
- Sample Of Ccsbs. Broken Down By Geography, Location Of Business And Longevity Of Business
- Requirement Of Ccsbs. For Any Form Of Business Banking Service, 2006
- Frequency Of Usage By Ccsbs. Of Different Forms Of Business Banking Service, 2006
- Frequency Of Usage By Ccsbs. Of Different Forms Of Business Banking Service, 2006 (Data)
- Prop. Of Ccsbs. To Use Bank Other Than That Hold. Main Bus. Ca. For Bus. Dep. / Inv. Accs., 2006
- Value Of Funds Held By Ccsbs. In All Business Current, Deposit And Investment Accounts, 2006
- Number Of Business Banking Relationships Held By Ccsbs., 2006
- Bank With Which Main Business Current Account Of Ccsbs. Is Held, 2006
- Banks From Which Other Business Banking Services Contracted By Ccsbs., 2006
- Length Of Tenure Of Main Business Current Account Of Ccsbs., 2006
- Likelihood Of Ccsbs. Changing Main Business Current Account During Next 12 Months, 2006
- Frequency Of Contact With Bank Holding Main Business Current Account Of Ccsbs., 2006
- Preferred Frequency Of Contact With Bank Holding Main Bus. Current Account Of Ccsbs., 2006
- Most Common Method Of Contact With Bank Holding Main Bus. Current Account Of Ccsbs., 2006
- Preferred Method Of Contact With Bank Holding Main Business Current Account Of Ccsbs., 2006
- Satisfaction Of Ccsbs. With Services Offered By Bank Holding Main Bus. Current Account, 2006
- Satisfaction Of Ccsbs. With Services Offered By Bank Holding Main Bus. Current Account, 2006
- Holdings By Ccsbs. Of Any Form Of Business Insurance, 2006
- Hold. By Ccsbs. Of Spec. Forms Of Bus. Ins. (Among Those With Some Form Of Bus. Ins.), 2006
- Holdings By Ccsbs. Of Specific Forms Of Business Insurance (Among All Ccsbs.), 2006
- Forms Of Bus. Ins. Ideally Held By Ccsbs. (Among Those With Some Form Of Bus. Ins.), 2006
- Var. Between Act. And Ideal Hold. Of Bus. Ins. By Ccsbs. (Among Those With Bus. Ins.), 2006
- Evaluation And Purchasing Methods Used By Ccsbs. For Business Insurance, 2006
- Expenditure By Ccsbs. For Business Insurance During The Last 12 Months, 2006
- Flexibility Of Main Business Insurance Package Used By Ccsbs., 2006
- Number Of Business Insurance Providers Used By Ccsbs., 2006
- Providers Used For Main Business Insurance Package Bought By Ccsbs., 2006
- Providers Used For Other Business Insurance Policies Bought By Ccsbs., 2006
- Distribution Interface Used For Main Business Insurance Package Bought By Ccsbs., 2006
- Distribution Channel Used For Main Business Insurance Package Bought By Ccsbs., 2006
- Bank Used For Main Business Insurance Package Bought By Ccsbs. Using A Bank, 2006
- Length Of Tenure Of Main Business Insurance Package Bought By Ccsbs., 2006
- Likelihood Of Ccsbs. Changing Provider Of Main Bus. Ins. Package During Next 12 Months, 2006
- Satisfaction Of Ccsbs. With Services Offered By Provider Of Main Bus. Insurance Package, 2006
- Satisfaction Of Ccsbs. With Services Offered By Provider Of Main Bus. Ins. Package, 2006 (Data)
- Percentage Of Ccsbs. Belonging To A Professional Or Trade Association, 2006
- Percentage Of Ccsbs. Belonging To A Franchise Organisation, 2006
- Usage Of Comm. Aff. Grps. To Cont. Bus. Bank. Svs. By Ccsbs. Belong. To A Comm. Aff. Grp., 2006
- Usage Of Comm. Aff. Grps. To Cont. Bus. Ins. Svs. By Ccsbs. Belong. To A Comm. Aff. Grp., 2006