Non-Listed Banking Models

Publication Date	March 2009
Publisher	VRL Financial News
Product Type	Report
Pages	219
ISBN Number	not applicable
Product Code	VRL00036

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Summary

The banking community is currently the subject of a level of public vitriol that was unimaginable only a few years ago. Against this background and with several financial players' status changed to that of semi-nationalised entities, the public at large is questioning the role of the banking industry and many of its operating practices- not least the executive rewards.

This new research report will effectively demonstrate the provision of 'retail banking services' through member-owned institutions, including:

Building societies, co-operative banks, credit unions, community banks and social networking sites
Business models and basis of ownership
The link between the business and their constituencies
Brand values

Why read this report?

As the banking sector seeks to recover from the fall out from subprime and restore the trust and credibility of key stakeholders- real lessons in vision and a broad range of best practice can be gained from studying the new and established players in non-listed banking models.

Content

Chapter 1: Executive summary
- SCOPE
- PART 1: Introduction
- PART 2: Building societies
- PART 3: Community banks
- PART 4: Co-operative banks
- PART 5: Credit unions
- PART 6: Social networking and banking - an innovation?
- Conclusion

Part 1: Introduction
Chapter 2: Overview
- The scope of this report
- The business models
  - Building societies
  - Co-operative banks
  - National Agricultural Co-operative Federation, South Korea
  - Credit unions
  - Community banks
- Heightening competition
- The arguments
  - The Golden I Credit Union - quantifying member benefits
- Global best practice
- A history...and a future!
  - Lafayette Federal Credit Union, Maryland, US
- Conclusion

Part 2: The building society sector
Chapter 3: The UK building society sector
- Introduction
- A new era
- The building societies association
- Society-member relationships
- Demutualisation - the debate
- Conclusion
Chapter 4: Nationwide Building Society, UK
- Preamble: before 'Nationwide'
  - Nationwide: Proud to be different
- The world's largest building society
- Merger activity
- Members and customers
- Defending its mutual status
- Mutually-orientated channel strategy
  - Helping colleagues...to help members
  - Investing in colleagues
- The evolving business model
- Building for the future
Chapter 5: The Australian mutual sector: An overview of associations and service companies
- Abacus - Australian Mutuals
- Cuscal
- Indue
Chapter 6: Heritage Building Society, Australia
- Background
- Financial and operational strength
  - Product delivery
- Member and customer relationships
- The Heritage community branch model
  - Crow's Nest community branch
- Compliance and the Heritage
- Conclusion
Chapter 7: Newcastle Permanent Building Society, Australia
- Background
- The Newcastle today
- Delivery channel development
- Products
- Returning value to members and communities
- Conclusion

Part 3: Community banks
Chapter 8: Community banking in the US
- Background
- Mutual holding companies
- America's Community Bankers
- Demutualisation
- The issue of taxation
- Conclusion
Chapter 9: Community banking in Germany
- Introduction
- The savings bank finance group management structure
- Group businesses
- Maintaining a strong financial base
- A customer for life
- The Mittelstand - at home and abroad
- In the community
- Conclusion
Chapter 10: The German Sparkassen
- A major force
- Branch innovation
- Accommodating the young consumer
- Sophisticated self-service facilities
- Community first!

Part 4: Co-operative banks
Chapter 11: The European co-operative banking sector
- Size, strength and diversity
- The European Association of Co-Operative Banks
  - Membership and objectives
  - The EACB at work
- The Crdit Agricole group
- Raiffeisen Zentralbank sterreich Ag and Raiffeisen International
- Unico banking group
- Conclusion
Chapter 12: The Rabobank Group, The Netherlands
- Background
- The origins of Rabobank
- Today's Rabobank
- Group strategy 2005-2010
- Membership development
- Delivery channel strategy
- Conclusion
Chapter 13: The Co-operative Bank, UK
- A democratic ownership
- The recent growth of the bank
  - Co-operative Insurance
- Laying the foundations
- Co-operative banking principles
  - Profit generation to create a sustainable model
  - Market-leading colleague satisfaction
  - Market-leading customer satisfaction
  - Market-leading social responsibility approach
  - Membership growth
- Co-operative banking in practice
  - Ethical finance
  - Financial inclusion
  - Environment
- Conclusion

Part 5: Credit unions
Chapter 14: Members and Education Credit Union, Australia
- Background
- Employee focus
- A differentiated credit union
- The mecu sustainability strategy
- Looking to the future
Chapter 15: The US credit union movement
- Origins and growth
- The credit union national association
- The CUNA Mutual Group
- Tax-exempt status
- Conclusion
Chapter 16: The US credit union movement service corporations
- The developing credit union service organisations
- Credit Union Service Corporation
- CO-OP Financial Services
- PSCU Financial Services
- Continued evolution
Chapter 17: Delta Community Credit Union, US
- Delta Airlines: the employer
- The credit union
- History and the broadening franchise
- Delivery channels
- Looking to the future

Part 6: P2P Lending: A Disruptive Innovation in Consumer Lending?
Chapter 18: Peer to Peer Lending
- A brief introduction:
Chapter 19: Players in Operation
- Zopa UK
  - Web site: www.uk.zopa.com
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Zopa USA
  - Web site: http://us.zopa.com
  - Background
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Zopa Italy
  - Web site: www.zopa.it
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Prosper - USA
  - Operating model
  - Defaults
  - Business model
  - Partnership opportunities for banks
- Lending Club - USA
  - Web site: www lendingclub.com
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Virgin money USA
  - Web site: www.virginmoneyus.com
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Kiva - USA
  - Web site: www.kiva.org
  - Background
  - Operating model
  - Business model
  - Partnership opportunities for banks
- MicroPlace - USA
  - Web site: www.microplace.com
  - Background
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Duck9 - USA
  - Web site: www.duck9.com
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Boober Netherlands
  - Web site: www.boober.nl
  - Background
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Boober - Italy
  - Web site: www.boober.it
  - Background
  - Operating model
  - Business model
  - Partnership opportunities for banks
- smava - germany
  - Web site: www.smava.de
  - Background
  - Operating model
  - Business model
  - Partnership opportunities for banks
- MyC4 - Denmark
  - Web site: www.myc4.com
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Loanland - Sweden
  - Web site: www.loanland.se
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Kokos - poland
  - Web site: www.kokos.pl
  - Operating model
  - Business model
- Finansowo - poland
  - Web site: www.finansowo.pl
- IGrin - Australia
  - Web site: www.igrin.com.au
  - Operating model
  - Business model
  - Partnership opportunities for banks
- PPDai - China
  - Web site: www.ppdai.com
  - Background
  - Operating model
  - Business model
  - Partnership opportunities for banks
- Korean players
- MoneyAuction
  - Web site: www.moneyauction.co.kr
  - Operating model
  - Business model
  - Partnership opportunities for banks
- FirstHand
  - Web site: www.firsthand.co.kr
- Popfunding
  - Web site: www.popfunding.co.kr
- Olive Auction
  - Web site: www.oliveauction.co.kr
- Germany's 'classified ad' services
- Auxmoney
  - Web site: www.auxmoney.com
- Money4Friends
  - Web site: www.money4friends.de
- Elolly
  - Web site: www.elolly.de
- Ongema
  - Web site: www.ongema.de
Chapter 20: P2P Lending as a Disruptive Innovation
Chapter 21: Delivering Better Rates Through Greater Efficiency
- The marketing challenge for P2P lending
- How competitive are P2P lending rates?
  - UK
  - USA
Chapter 22: Offering a More Satisfying Customer Experience
- Disillusionment with banks as a driver of P2P lending
- Social interaction and the 'fun factor' as drivers of P2P lending
- Philanthropy and ethical investing as drivers of )P2P lending
Chapter 23: The 'Long Tail' of the Consumer Loan Market
- Customising products
  - Flexible loan amount
  - Flexible interest rates
  - Floating rates
  - Revolving credit
  - Variable loan terms
  - Flexible repayment schedule
  - Multiple payment options
  - Secured loans
  - Co-signers/ guarantors
  - Early repayment penalties
  - Interest only loans
  - Customising credit approval criteria
Chapter 24: Leveraging Social Networking Tools to Scale Relationship Lending
- Creation of a borrower-lender community
- Prosper case study: the challenges of managing an online community
- Personalised loan listings
- Lending Club's LendingMatch technology
- Prosper's endorsements system
- The potential of online reputation scoring
Chapter 25: The Trend Towards Transactional Lending
- Growth requirements and current growth trends
  - Does P2P lending have the same growth upside as eBay?
  - Consumer finance as driver of growth
  - Credit card consolidation as a driver of growth
  - The credit crunch as a driver of growth
Chapter 26: Hybrid Models - Blending P2P and Traditional Lending
- The field partner approach
  - Prosper Group leaders as field partners
  - P2P lending in credit counselling programmes
- The friends and family approach
- Partnering with financial institutions
  - Referral partnerships
  - White label partnerships
  - Distribution partnerships
Chapter 27: The Business Case for Banks
Chapter 28: Competing With P2P Lending