| Product Code | DAT04404 |
|---|---|
| Publication Date | December 2006 |
| Publisher | Datamonitor |
| Product Type | Report |
| Pages | 24 |
Lenders have depended upon short-term pricing models over the last few years as they have concentrated on customer acquisition. However, such models have meant that lenders are continuing to suffer from diminishing margins. As a result, lenders are taking a new interest in retention, which is being reflected in a change to pricing models. But to what extent will the market change?
The majority of lenders continue to use short-term pricing to acquire customers. Offering low headline rates has led to low margins. To recoup these costs, lenders have continued to raise arrangement and exit fees, which have brought about regulatory and media concern.
Lenders are turning to tracker products in order to support retention. Indeed, more lenders are moving away from SVRs by reverting to a tracker rate after a product's discount rate period ends. In fact, Alliance & Leicester now has a higher proportion of its lending in tracker related products than in SVR related products.
Long-term fixed rate mortgages have also seen a rise in popularity. Indeed, a number of lenders started offering such deals in 2006, including Woolwich, the Skipton Building Society, First Direct, and Stroud & Swindon BS.
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