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	<title>RBlog &#187; Aphrodite Brinsmead</title>
	<link>http://www.reportbuyer.com/blog</link>
	<description>Sharing intelligence</description>
	<pubDate>Thu, 20 Nov 2008 14:57:29 +0000</pubDate>
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		<title>Outbound IVR services to more than double by 2013</title>
		<link>http://www.reportbuyer.com/blog/outbound-ivr-services-to-more-than-double-by-2013/</link>
		<comments>http://www.reportbuyer.com/blog/outbound-ivr-services-to-more-than-double-by-2013/#comments</comments>
		<pubDate>Wed, 27 Aug 2008 12:49:17 +0000</pubDate>
		<dc:creator>Aphrodite Brinsmead</dc:creator>
		
		<category><![CDATA[Telecoms]]></category>
<category>Telecoms</category><category>the rblog</category>
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		<description><![CDATA[New research reveals the North American market for hosted outbound integrated voice response (IVR) services is set to more than double from an estimated $213 million in 2008 to $524 million by 2013. Outbound IVR is the next generation contact center technology used for automated, phone-based outbound communications. The report, “Hosted Speech and Outbound IVR [...]]]></description>
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		<title>BT and Cisco Team up to Launch “Communications Complete”</title>
		<link>http://www.reportbuyer.com/blog/bt-and-cisco-team-up-to-launch-%e2%80%9ccommunications-complete%e2%80%9d/</link>
		<comments>http://www.reportbuyer.com/blog/bt-and-cisco-team-up-to-launch-%e2%80%9ccommunications-complete%e2%80%9d/#comments</comments>
		<pubDate>Thu, 06 Mar 2008 10:15:52 +0000</pubDate>
		<dc:creator>Aphrodite Brinsmead</dc:creator>
		
		<category><![CDATA[Telecoms]]></category>
<category>Telecoms</category><category>the rblog</category>
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		<description><![CDATA[BT has a strong presence in the SMB market and has just expanded its portfolio with a new unified communications (UC) service aimed at these customers. It hopes to utilize its “Communications Complete” solution to build long-term partnerships. BT has chosen to work with Cisco and is using its UC500 platform for this new service. [...]]]></description>
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		<title>Unified Communications are the Way Forward for Eco-Friendly Businesses</title>
		<link>http://www.reportbuyer.com/blog/unified-communications-are-the-way-forward-for-eco-friendly-businesses/</link>
		<comments>http://www.reportbuyer.com/blog/unified-communications-are-the-way-forward-for-eco-friendly-businesses/#comments</comments>
		<pubDate>Tue, 19 Feb 2008 13:05:51 +0000</pubDate>
		<dc:creator>Aphrodite Brinsmead</dc:creator>
		
		<category><![CDATA[Telecoms]]></category>
<category>Telecoms</category>
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		<description><![CDATA[A new report analyses five important developments that will be impacting this market over the next twelve months. Whilst concerns over green IT, employee productivity and the economy may inhibit investments in some emerging technologies, Datamonitor believes that these issues will make unified communications a compelling business proposition for enterprises.
The continued media focus on green [...]]]></description>
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