Explaining Clearly

Running Time: 12 minutes

We spend a large part of our time at work communicating with each other. Much of this communication involves explaining things to other people. This might be giving instructions to somebody, giving directions, telling someone what has happened at a meeting or showing somebody how to do something. This 12 minute DVD describes the three steps to explaining yourself clearly: get the attention of the listener, organise your information and check understanding and uses a number of real-life scenarios to illustrate the steps in action.