People Skills (Complete 20 DVD Set)

Running Time: 49 minutes

The award winning People Skills DVD series includes 20 DVD titles, with a combined running time of over two hours, which between them cover all of the key skills needed by a line manager: Being Assertive, Coaching on the Job, Communicating in a Team, Communicating without Words, Dealing with Conflict, Discipline Interviewing, Effective Listening, Empowering People, Empowering Yourself, Explaining Clearly, Giving Bad News, Handling Difficult People, Influencing Others, Interviewing, Managing Meetings, Mediating Disputes, Presenting to a Group, Productive Counselling, Team Building, Winning First Impressions.