The Process of Negotiation

Running Time: 14 minutes

The films in the Learning a la Carte film series, which is part of the larger TakeAway Training series, describe fresh challenges, innovative solutions and give informed insights into the future of work. Featuring discussions between psychologist Peter Quarry and leading international experts, these programmes are ideal for learning centres, training sessions and managers' own bookshelves.

Everybody spends a significant proportion of their time negotiating with others. In this film, an international expert outlines the negotiation process. Key learning points include: who needs negotiation skills?; the four steps of the negotiation process; common mistakes made when negotiating; the role of creativity in negotiation; gender differences - perception or reality? The programme features psychologist Peter Quarry interviewing Stephen Kozicki, Managing Director, Innovative Business Development, Australia.