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Brand Risk

Adding Risk Literacy to Brand Management

Publication Date March 2008
Publisher Ashgate Publishing
Product Type Book
Pages 224
ISBN Number 9780566087240
Product Code ASH00416
Buy this product or for assistance call +44 20 7060 7474

Summary

Brand risk is often narrowly defined as risk to reputation. Yet risk and uncertainty are evident in many aspects of brand performance and marketing operations. Considered and responsible risk-taking is central to effective brand management. Risk literacy is the marketer's third necessary competence, alongside strategic insight and financial understanding.

In a practical and accessible book for those who hold responsibilities in marketing or risk management, David Abrahams brings together relevant risk thinking and a range of techniques for the evaluation of brand exposures and opportunities - whether in response to the ambitions of a key business project, new market conditions or shareholder concern.

A balanced review of the subject is enriched by reference to topics of current interest and is supported by illustrative examples throughout. Presenting the essentials of brand management and risk management side-by-side, the book offers graduated and complementary approaches to brand risk assessment, from the intuitive to the data-driven.

Content

  • Introduction
  • The Case for Risk Literacy: Corporate context
  • Marketing and risk
  • Risk literacy
  • Summary
  • Snakes and Ladders - Licensing brands
  • Defining Brand Risk: What is a brand?
  • Brand risk model
  • Addressing brand risks
  • Brand valuation
  • Summary
  • Snakes and Ladders - Market research
  • Learning to Take Risk: Why learn?
  • Human factors
  • Learning from failure
  • Summary
  • Snakes and Ladders - Customer service failures
  • The Language of Risk: Introduction
  • Useful distinctions
  • Probability
  • Expected value and volatility
  • Probability distributions
  • Objective and subjective probabilities
  • Beating the averages
  • Risk thresholds
  • Expected utility
  • Summary
  • Identifying and Managing Risk: Identifying risks
  • Risk mapping
  • Cause-and-controls assessment
  • Managing risk
  • Summary
  • Snakes and Ladders - Crisis management
  • Modelling Risks: Reasons to model risk
  • Decision trees
  • Expected value of new information
  • Dependency modelling
  • Stochastic models
  • Summary
  • Making Progress: Reaffirming the goals
  • Body of knowledge
  • Organizational context
  • Conclusions
  • Appendix - Chapter Maps
  • Bibliography
  • Index
Delivery Details

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