Dealing with Difficult People

Running Time: 18 minutes

The TakeAway Training Film Series comprises short, practical training films providing managers, supervisors and staff with techniques, advice and ideas on some of the key areas of their job.

The series features 'talking head discussion' between psychologists Eve Ash and Peter Quarry, is designed for learning resource centres and management self-development.

How do you handle someone who interrupts you all the time? Or is angry and abusive? Or a supervisor who gives no support? Or the quiet sulking type? Discover psychologically sound ways to deal with these and other types of difficult behaviour in the workplace.