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Impact of Training on Project Success

Publication Date January 2009
Publisher IDC
Product Type Report
Pages 13
ISBN Number not applicable
Product Code IDC06216
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Summary

This IDC study documents the importance of training to IT team success. CIOs and IT make every effort to ensure each project succeeds and produces quantifiable benefits. During difficult economic periods when pressure increases to produce more with less, it is most important that IT managers don't underestimate the impact the skill of their project team has on project success. IDC research shows a tight link between training, team skill, and project success. This document illustrates that link and provides examples of how trained project teams are better at leveraging the built-in features and functions of a technology or tool than undertrained teams.

"IT managers often seek to reduce risk of project failure, decrease implementation costs, and increase project effectiveness. Focusing on the skill of the project team can be an effective way to help achieve these goals," Cushing Anderson, program vice president, IT Education and Certification research.

Content

  • IDC Opinion
  • In This Study
    • Methodology
  • Situation Overview
    • Operational Productivity Versus Implementation Success
    • Figure: Factors with the Most Impact on Project Success
    • Characteristics of Project Success
    • IT Project Success Hinges on Training and Skills
    • Figure: Relationship Between Team Skill and IT Project Success
    • Figure: Relationship Between Training Spend and IT Project Success
    • Skilled Teams Leverage Technology More Effectively
    • Table: Comparison of Well-Trained and Undertrained Teams by Functional Area
  • Future Outlook
  • Essential Guidance
  • Learn More
    • Related Research
    • Appendix: Functional Domains Covered
    • Synopsis