Improving People Performance in Construction

Sir John Egan's Construction Task Force report Rethinking Construction emphasized the huge importance of people performance in running a successful construction business. And yet, getting people to perform well can be very difficult; particularly in the challenging environment of a construction site, where many workers come and go according to the work available.

David Cooper's Improving People Performance in Construction is a very down-to-earth guide to managing performance. The author recognizes the particular challenges of the industry, explains the basic approach to people performance and provides a menu of proven techniques for communicating your expectations, monitoring and managing performance and dealing with performance problems effectively when they arise.

The book is part of the Leading Construction Series co-published by Gower and CITB-ConstructionSkills. The Leading Construction Series is part of a CITB-ConstructionSkills initiative to develop management skills within the industry. The books in the series are designed to be as practical as possible, with a firm grounding within the construction industry. They also work as an easy-read undergraduate level text; especially for students studying for construction-related degrees.