Learning from 360 Feedback

Running Time: 15 minutes

The films in the Learning a la Carte film series, which is part of the larger TakeAway Training series, describe fresh challenges, innovative solutions and give informed insights into the future of work. Featuring discussions between psychologist Peter Quarry and leading international experts, these programmes are ideal for learning centres, training sessions and managers' own bookshelves.

This film explains the common reactions people have to receiving 360 feedback. Get practical advice on how to build on strengths and identify areas for improvement. Key learning points include: why people get surprised when getting 360 feedback; understanding and using the information received; asking questions to follow up; overcoming the natural reaction of defensiveness; creating a 'feedback rich' environment. The programme features psychologist Peter Quarry, interviewing Dr Scott Wimer of Wimer Associates, USA.