Trade Secrets of Using E-Learning in Training

How Best to Plan, Design and Implement E-Learning Training Programmes

Publication Date	April 2001
Publisher	Thorogood Publishing
Product Type	Book
Pages	150
ISBN Number	978-185418326-2
Product Code	TGD00009

Trade Secrets of Using E-Learning in Training

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Summary

Definitely not for 'techies', this report is practical and jargon-free, giving you step-by-step skills and processes to enable you to design effective e-learning products with confidence.

You will learn all about every aspect of designing a course - content, design and flow - how to anticipate users' questions and problems, choosing your software supplier and applying the learning.

Why e-learning now?

For years people have been experimenting with computers as a training tool - earlier trials with computer-based training and interactive video disks showed the potential of the medium. But the technology wasn't sophisticated enough. That's now changed - modern computers and faster networks mean that e-learning can now take its place as a serious contender in the training armoury.

5 major advantages you'll gain through e-learning:

1. Improve the quality of your training
2. Train your staff where and when you like
3. Train your staff as often as you like
4. Achieve consistency of message across the whole company
5. Reduce the costs of training

6 ways in which e-learning will benefit you:

1. Staff acquire skills when they need them - no need to wait for the next training course
2. People break learning into 'chunks' to fit the demands and time-pressures of their job
3. Time to learn underlying theory is reduced as people learn at different speeds, and may already know much about the topic
4. Non-revenue earning time falls as the pace of learning is not driven by the slowest
5. People arrive at a trainer-led course ready to practise their skills. No need for theory
6. Trainer-led courses are shorter - with reduced costs for trainers, facilities, overnight accommodation, etc.

Content

Introduction
- Delivering Competitive Advantage
- How Does it Work?
- Where Are You?
- How Can We Take Part?
- A Practical Example
Managing An E-Learning Project
- 1. De?ne the Scope of the Training
- 2. Link Outcomes to Business Objectives
- 3. Carry out Training Needs Analysis
- 4. Identify Key Players
- Who to Choose?
- 5. Allocate Topics to E-learning and the Trainer-led Course
- 6. Learning System Database
- 7. Establish Milestones and Budgets
Accessibility
- 1. Why this is Important
- 2. Physical Accessibility
- 3. Dyslexia
- 4. Hearing Dif?culties
- 5. Visual Impairment
- 6. Other Sources of Advice
- 7. Be Positive about Accessibility
The Software Supplier
- 1. Select and Brief a Software Supplier
- 2. Establish the Project Team
- 3. Communicate Your Needs
- 4. Finalize the Storyboard Format
The E-Learning System
- 1. Strengths and Limitations of the Electronic Learning System
- 2. Agree the Screen Layout and Navigation Buttons
- 3. Explore Options for on-screen Tasks, Questions and Activities
- 4. Finalize How Learners will Access the E-learning System
- 5. Discuss How the System will Track Individual's Progress
- 6. Decide What Information to Collect about
- Learning System Usage
- 7. Sell E-learning into the Business
E-Learning Course Content
- 1. De?ne Learning Objectives
- 2. Design the Overall Course Content
- 3. Identify Company Materials or Procedures
- Which Must be Used for Consistency
- 4. Harmonize the Content with Other Company
- Materials, Procedures or Products
- 5. Research Sources for Course Content
- 6. Clarify Expectations about Sourcing Materials
Delegate Workbooks
- 1. Consider the Need for a Delegate Workbook
- 2. Discuss the Scope and Coverage of the Workbook
- 3. Consistency with the on-screen Image
- 4. Clarify the Format and Style of the Workbook
- 5. How Will Learners Access the Workbook?
Delegate Assessment
- 1. When to Use Quizzes
- 2. Are there 'Right' Answers?
- 3. Detailed Design
- 4. Who Will See the Results?
Design The Course
- 1. Con?rm the Overall Course Structure
- 2. Build Each Screen Using Text and Images
- 3. Maximize the Learner's Participation
- 4. Link to the Learner's Workbook
Project Review Meetings
- 1. When to Hold Project Review Meetings
- 2. Review the E-learning Course Content
- 3. Hand over the Storyboards to the Software Designers
- 4. Pilot the E-learning Course
- 5. Review the Trainer-led Course Design
- 6. Pilot the Trainer-led Course
- 7. Review the Effectiveness of the Whole Program
Building The Storyboards
- 1. Why have Storyboards?
- 2. How to Build the Storyboards
- 3. in Summary
The Trainer-LED Course
- 1. Establish the Project Team
- 2. Some Challenges
- 3. Identify the Key Skills to be Practised
- 4. Agree the Duration of the Course
- 5. The Optimum Number of Delegates
- 6. Agree the Key Milestones in Terms of Dates and Deliverables
- 7. Finalize the Budget
Links to The E-Learning Course
- 1. Linking the Two Learning Experiences
- 2. Using a Refresher Quiz
Design The Trainer-LED Course
- 1. Develop an Overall Template for the Day
- 2. Design Individual Sessions in Detail
- 3. Design the Delegate Workbook
- 4. Write a Trainer's Guide
- 5. Create Supporting Materials
- 6. Draft a Venue Speci?cation
Pilot The Trainer-LED Course
- 1. Select and Train the Trainers
- 2. Select the Venue
- 3. Collect Nominations for the Pilot Course
- 4. Issue Course Joining Instructions
- 5. Deliver the Pilot Course
- 6. Review and Modify the Course Design
Applying The Learning
- 1. Assess Learners' Improved Skills and Effectiveness
- 2. Offer Coaching to Reinforce Learning
- 3. Evaluate the Effectiveness of the Training Program
- 4. Enhance Course Content to Offer Improved Skills
- 5. Release and Publicize the Program
- 6. Delivering Competitive Advantage
Appendices
- Resource 1: Project Speci?cation
- Resource 2: Course Overview
- Resource 3: Sample Learner's Workbook to Accompany
- the on-line Managing Meetings Course
- Resource 4: Sample Opening Quiz
- Resource 5: Sample Closing Quiz
- Resource 6: Course Flowchart
- Resource 7: Sample Screens
- Resource 8: Learning Options
- Resource 9: Project Status Report
- Resource 10: Sample Storyboards
- Resource 11: Refresher Quiz
- Resource 12: Sample Course Outline
- Resource 13: Sample Trainer's Guide