Forecast For Management: Application of IT, 2008 and 2009

Content

• IDC Opinion
• In This Study
  • Methodology
    • Scope
    • Significance of Results
    • Comparison with Previous Report
    • Structure and Content
  • Research Demographics
    • Geographical Segmentation
    • Figure: Responses by Geographical Segmentation
    • Industry Segmentation
    • Table: Industry Sector Groupings with Respondent Shares to the 2008 Survey
    • Figure: Responses by Industry Sector
    • Figure: Responses by Company Size (Number of Staff)
    • Figure: Responses by Annual Turnover
    • Australia Economic Indicators
    • Figure: Global Economic Position, 2008: Percentage Change from the Previous Year
    • Australia ICT Spending
• Situation Overview
  • Forecast for Management CIO Themes in 2008
  • Figure: Forecast for Management CIO Themes in 2008
  • Applications of IT
  • Table: Technologies Showing Highest Growth for 2008 and 2009 (%)
  • Table: Applications and Disciplines Showing Highest Projected Change in Use, 2008-2010
    • Workflow Management Systems
    • Figure: Workflow Systems Installation by Sector
    • Enterprise Resource Planning
    • Figure: Enterprise Resource Planning Installation by Organisation Size
    • Figure: Enterprise Resource Planning Installation by Country
    • Supply Chain Management
    • Figure: Supply Chain Management Systems Installation by Organisation Size
    • Online Training/eLearning
    • Figure: Online Training Systems Installation by Country
    • Document Management
    • Figure: Document Management Systems Installation by Country
    • Figure: Document Management Software Installation by Sector
    • Customer Relationship Management
    • Figure: Customer Relationship Management Installation by Country
    • Figure: Customer Relationship Management Installation by Sector
  • Information and the Digital Economy
    • Web 2.0 Technology Adoption
    • Table: Web 2.0 Technology Adoption (%)
    • Figure: Use of Selected Web 2.0 Technologies by Small Business (1-99)
    • Figure: Use of Selected Web 2.0 Technologies by Medium-Sized Business (100-499)
    • Figure: Use of Selected Web 2.0 Technologies by Large Business (500+)
    • Figure: Use of Selected Web 2.0 Technologies by Production
    • Figure: Use of Selected Web 2.0 Technologies by Public Sector
    • The Quest for Information
    • Figure: Estimated Number of Hours Spent Searching for Information as Part of Your Job
    • Figure: Estimated Number of Hours Spent Successfully and Unsuccessfully Finding Information as Part of Your Job
    • Use of Search Engines
    • Figure: Estimated Numbers of Queries on Web Site by Country and Company Size
    • Figure: Estimated Numbers of Queries on Web Site by Sector
• Future Outlook
• Essential Guidance
• Learn More
  • Related Research
  • Appendix A: 2008-2009 Forecast for Management Survey Form Summary of Results
  • Table: Principal Operating Organisation by Vertical
  • Table: Location of Organisation Headquarters by State or Country
  • Table: Approximate Annual Revenue in the Last Reported 12-Month Period
  • Table: Approximate Number of People Employed in the Last Reported 12-Month Period
  • Table: Job Title of Surveyed
  • Table: Executives' View of the Impact of IT
  • Table: Organisations Outlook in Six Months
  • Table: Frequency of PC Upgrades
  • Table: Current and Future Usage of Technologies (%)
  • Table: Current and Future Usage of Management Disciplines and Applications (%)
  • Table: Web 2.0 Technologies Adoption (%)
  • Table: Inquiries from Web Sites
  • Table: Time Spent Searching for Information
  • Table: Time Spent Unsuccessfully Locating Information
  • Table: Threats to Organisational IT Security
  • Table: Intranet Use by Business Unit
  • Table: Frequency of IT Strategic Plan Updates
  • Table: Composition of IT Steering Committee
  • Table: IT Operations and Performance Indicators
  • Table: IT Operations ROI Accountability
  • Table: IT Percentage of Revenue
  • Table: IT Percentage of OPEX
  • Table: IT Percentage Outside of Budget
  • Table: Expected Year-on-Year IT Expenditure Change for the Next 12-Month Period
  • Table: Organisation IT Expenditure Allocations by 12-Month Operating Period
  • Table: IT Projected Positive ROI Time Frames
  • Table: Level of Financial Authority for Purchase of Hardware/Software or Professional Services
  • Table: Percentage of Total IT Purchases Acquired by Various Distribution Channels
  • Table: IT Investment Financing
  • Table: IT Equipment Included in Leases
  • Table: Software as a Service Purchasing Decisions
  • Table: Employee Head Count by Function, December 2007-December 2009 (%)
  • Table: Employee Headcount by Function
  • Table: IT Sourcing Strategies Changes
  • Table: Sourcing Strategy Preferences
  • Table: Reasons for Selective Sourcing
  • Table: Level of Outsourcing by IT/IS Activity Type (%)
  • Table: Business Process Outsourcing (%)
  • Table: Offshoring Plans for Next 12 Months
  • Table: IT Staffing Turnover
  • Table: Sources of New Recruits for IS Department
  • Table: Senior IT/IS Manager Reporting Line
  • Table: Gender of IT/IS Manager
  • Table: IT/IS Manager Responsibilities and Levels (%)
  • Table: Major Challenges to the IT/IS Department in Next 12-18 Months
  • Table: Business or Organisational Issue Priority in Next 12 Months
  • Table: IT Investment Priority in Next 12 Months
  • Synopsis