Forecast For Management: Operations and Infrastructure, 2008-2009

This IDC study presents the results of IDC's Forecast For Management Survey, 2008. This Operations and Infrastructure study is the first in a series of three ANZ CIO reports that look at desktop standards and the frequency with which PCs are upgraded. It also analyses the trends in the adoption of new and emerging infrastructure technologies. Additionally, the report looks at IT security threats.

"The Forecast For Management Survey results show that there are six overall themes driving the CIO's agenda in ANZ, with reducing costs at the top of the list. Other key themes are customer centricity, the power of information, operational excellence, corporate citizenship, and the need for business and IT alignment. CIOs are looking to technologies and management disciplines such as service-oriented architecture (SOA), enterprise architecture (EA) modelling tools, Information Technology Library (ITIIL) virtualisation, and business intelligence (BI) to help address these key themes," says Melissa Martin, senior market analyst, IT Spending and Vertical Markets, IDC Australia.

• IDC Opinion
• In This Study
  • Methodology
    • Scope
    • Significance of Results
    • Comparison with Previous Report
    • Structure and Content
  • Research Demographics
    • Geographical Segmentation
    • Figure: Responses by Geographical Segmentation
    • Industry Segmentation
    • Table: Industry Sector Groupings with Percentage Respondents to the 2008 Survey
    • Figure: Responses by Industry Sector
    • Figure: Responses by Company Size (Number of Staff)
    • Figure: Responses by Annual Turnover (A$M)
    • Australia Economic Indicators
    • Figure: Global Economic Position 2008 (Percentage Change from 2007, as of March 2008)
    • Australia ICT Spending
• Situation Overview
  • Forecast for Management CIO Themes in 2008
  • Figure: Forecast for Management CIO Themes in 2008
  • Desktop and Desktop Systems
    • The Lifetime of the Corporate Standard
    • Figure: Lifetime of the Standard Desktop, 2004-2008
    • Figure: Lifetime of the Standard Desktop: by Company Size
    • Figure: Lifetime of the Standard Desktop: by Industry
    • Computer Adoption
    • Figure: Computing Fleet Breakdown
      • Primary Factors Influencing Desktop Choice
      • Table: Desktop Purchasing Factors (%)
      • Primary Factors in Notebook Choice
      • Table: Notebook Purchasing Factors
    • Server Adoption and Virtualisation
    • Figure: Server Type Used
      • "Virtualisation" of Servers
      • Figure: "Virtualisation" of Servers
      • Table: Top Reasons to Virtualise Servers (%)
      • Table: Obstacles to Server Virtualisation (%)
  • Technologies and Management Disciplines Showing Highest Projected Change in Use
  • Table: Technologies and Management Disciplines Showing Highest Projected Change in Use, 2008-2010 (%)
    • Service-Oriented Architecture
    • Table: Adoption Drivers for Service-Oriented Architecture
    • Figure: Service-Oriented Architecture Penetration Rates by Company Size and by Industry
    • Figure: Service-Oriented Architecture Role in IT Strategy
    • Corporate Citizenship
    • Information Technology Library
    • Virtualisation
    • Figure: Virtualisation Penetration Rates by Company Size and by Industry
    • Storage over IP and/or Internet Small Computer Systems Interface
    • Table: Adoption Drivers for Internet Small Computer Systems Interface-Based Storage Area Network
    • Figure: Internet Small Computer Systems Interface Growth Rates by Company Size and by Industry
    • Table: Popular Applications on Internet Small Computer Systems Interface Storage Area Network (%)
    • Green IT Policies and Procedures
    • Table: Green IT Penetration Rates: by Country (%)
    • Figure: Green IT Growth Rate by Company Size and by Industry
    • Data Warehousing/Business Intelligence
  • Security
  • Table: Drivers to IT Security Spending (%)
  • Figure: IT Security Budget as Percentage of Overall IT Budget
  • Figure: IT Security Spending Fund Allocation, 2008
  • Table: Main IT Security Threats (%)
  • Table: Considerations When Purchasing IT Security-Related Technology (%)
• Future Outlook
• Essential Guidance
• Learn More
  • Related Research
  • Appendix A: 2008-2009 Forecast For Management Survey Form Summary of Results
  • Table: Principal Operating Organisation by Vertical
  • Table: Location of Organisation Headquarters by State or Country (%)
  • Table: Approximate Annual Revenue in the Last Reported 12-Month Period (%)
  • Table: Approximate Number of People Employed in the Last Reported 12-Month Period (%)
  • Table: Job Title of Surveyed (%)
  • Table: Executives' View of the Impact of IT (%)
  • Table: Organisations Outlook in Six Months (%)
  • Table: Frequency of PC Upgrades (%)
  • Table: Current and Future Usage of Technologies (%)
  • Table: Current and Future Usage of Management Disciplines and Applications (%)
  • Table: Web2.0 Technologies Adoption (%)
  • Table: Inquiries from Web Sites
  • Table: Time Spent Searching for Information
  • Table: Time Spent Unsuccessfully Searching for Information
  • Table: Threats to Organisational IT Security (%)
  • Table: Intranet Use by Business Unit (%)
  • Table: Frequency of IT Strategic Plan Updates (%)
  • Table: Composition of IT Steering Committee (%)
  • Table: IT Operations and Performance Indicators (%)
  • Table: IT Operations Return on Investment Accountability (%)
  • Table: IT Percentage of Revenue (%)
  • Table: IT% of Opex (%)
  • Table: IT% Outside Budget
  • Table: Expected Year-on-Year IT Expenditure Change for the Next 12-Month Period (%)
  • Table: Organisation IT Expenditure Allocations by 12-Month Operating Period (%)
  • Table: IT Project Positive Return on Investment Timeframes (%)
  • Table: Level of Financial Authority for Purchase of Hardware/Software or Professional Services (%)
  • Table: Percentage of Total IT Purchases Acquired by Various Distribution Channels (%)
  • Table: IT Investment Financing (%)
  • Table: IT Equipment Included in Leases (%)
  • Table: Software-as-a-Service Purchasing Decisions (%)
  • Table: Employee Headcount by Function, December 2007-December 2009 (%)
  • Table: Employee Headcount by Function, December 2007-December 2009 (%)
  • Table: IT Sourcing Strategies Changes (%)
  • Table: Sourcing Strategies Preferences (%)
  • Table: Reasons for Selective Sourcing (%)
  • Table: Level of Outsourcing by IT/IS Activity Type (%)
  • Table: Business Process Outsourcing (%)
  • Table: Offshoring Plans for Next 12 Months (%)
  • Table: IT Staffing Turnover (%)
  • Table: Sources of New Recruits for IS Department (%)
  • Table: Senior IT/IS Manager Reporting Line (%)
  • Table: Gender of IT/IS Manager (%)
  • Table: IT/IS Manager Responsibilities and Levels (%)
  • Table: Major Challenges to the IT/IS Department in Next 12-18 Months
  • Table: Business or Organisational Issue Priority in Next 12 Months (%)
  • Table: IT Investment Priority in Next 12 Months (%)
  • Synopsis