Understanding Knowledge Work

Running Time: 14 minutes

The films in the Learning a la Carte film series, which is part of the larger TakeAway Training series, describe fresh challenges, innovative solutions and give informed insights into the future of work. Featuring discussions between psychologist Peter Quarry and leading international experts, these programmes are ideal for learning centres, training sessions and managers' own bookshelves.

In this film hear one of the world leaders in this field explain the basics of 'knowledge management' and give clear examples of how it will help organizational success. Key learning points include: what is knowledge work and knowledge management?; why 'heavy lifting is out and brains are in'; what is 'human capital' ?; codifying, 'capturing' and sharing knowledge in organizations; typical mistakes in managing knowledge; the difference between knowledge and wisdom. The programme features psychologist Peter Quarry, interviewing Verna Allee, Integral Performance Group, USA.