Building Trust

Running Time: 13 minutes

The films in the Learning a la Carte film series, which is part of the larger TakeAway Training series, describe fresh challenges, innovative solutions and give informed insights into the future of work. Featuring discussions between psychologist Peter Quarry and leading international experts, these programmes are ideal for learning centres, training sessions and managers' own bookshelves.

This film explains the importance of relationships based on trust and describes the 'four C's' for building trust. Key learning points include: Communication - being open and honest; Commitment - the importance of keeping promises; Care - how to be supportive and keep confidences; Consistency - how to avoid cynicism by 'walking the talk'. The programme features psychologist Peter Quarry, interviewing Eve Ash, Managing Director, Seven Dimensions, Australia.