Benefit Realisation Management

Organisations are investing at an increasing rate in projects or programmes for improving performance, introducing enabling technology, redesigning processes and managing change. There are as many non-financial as financial benefits attached to these projects and this is where they are coming seriously unstuck. You need to develop an effective set of measures to define a project's performance goals, manage that project (and fully understand its implications for ways of working) and, finally, monitor and report on progress.

Gerald Bradley's Benefit Realisation Management is a highly practical guide to using measures to track performance throughout and beyond a programme's life; enabling you to eliminate wasted investment, realise more benefits and realise them earlier.

The book takes you step-by-step through the benefits realisation process, explaining along the way, how to:

• define your projects and programmes by mapping the benefits
• produce a convincing and accurate business case
• communicate the benefits and get all your stakeholders on board
• agree the measures you will use to encourage the desired behaviours, to monitor progress and to assess the ultimate success of the project or programme
• use the benefits realisation approach to understand and address the human aspects of the project, including resistance to change, training needs and new ways of working
• integrate this approach into your organisation's culture and systems.

The benefits realisation management methodology fits closely with existing programme and project management approaches such as MSP and Prince 2, making it appropriate for both public and private sector environments. If you are investing heavily in change management, IT infrastructure or project working, then this book is a must-read that will justify its price many times over.