Worldwide and U.S. HR Management Services 2009-2013 Forecast

Publication Date	March 2009
Publisher	IDC
Product Type	Report
Pages	18
ISBN Number	not applicable
Product Code	IDC07065

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Summary

This IDC study contains a five-year forecast for the worldwide and U.S. markets for human resource management services, including discrete HR outsourcing (i.e., processing), HR consulting, and full-service HR outsourcing (i.e., business process outsourcing). In 2008, worldwide HR services spending grew 6.7% over 2007 in constant currency terms. Worldwide growth was lower than had been previously forecast due to the onset of the economic downturn and increased unemployment. Growth in spending in Asia/Pacific outpaced that in all other regions, which was 8.4% in 2008 over 2007. Spending in EMEA grew by 6.6% in 2008 over 2007. Spending in the Americas grew by 4.4%, where the strongest growth was seen in Latin America.

"Newer delivery models may threaten traditional outsourcing but they do not offload HR burden, merely IT burden," says Lisa Rowan, program director, HR, Learning and Talent Strategies for IDC. "Suppliers are advised to be aware of and plan for taking part in emerging models and channels. In addition, buyers will be looking to get back to basics and a good place to start is payroll, which buyers see as a good outsourcing candidate but are not already outsourcing. Suppliers that target the U.S. market need to be mindful of concerns buyers have on offshoring of HR functions."

Content

IDC Opinion
In This Study
- Methodology
Situation Overview
- Introduction: HR Services Market Overview
- Figure: Human Resources Value Cycle
- Market Overview
  - Economic Factors for HR Services
  - Figure: U.S. Unemployment Rate, January-December 2008
- Current Situation
- Table: Multifunction HR BPO Contracts Announced in 2007, 2008, and Early 2009
- Figure: Worldwide HR Services BPO Contract Activity, 2004-2008
- Competitive Trends
- Table: Vendor News in HR and HR Services in 2008 and Early 2009
Future Outlook
- Forecast and Assumptions
  - Worldwide HR Services
  - Table: Worldwide HR Management Services Spending by Services Type, 2008-2013 ($M)
    - Worldwide Processing Services
    - Worldwide Business Process Outsourcing
    - Worldwide Consulting Services
  - Assumptions
  - Table: Key Forecast Assumptions for the Worldwide and U.S. HR Management Services Markets, 2009-2013
  - U.S. HR Services
  - Table: U.S. HR Management Services Spending by Services Type, 2009-2013 ($M)
    - U.S. Processing Services
    - U.S. Business Process Outsourcing
    - U.S. Consulting Services
- Market Context
- Table: Worldwide HR Services Spending, 2006-2013: Comparison of March 2008 and March 2009 Forecasts ($B)
- Figure: Worldwide HR Services Spending, 2006-2013: Comparison of March 2008 and March 2009 Forecasts
Essential Guidance
- Actions to Consider
Learn More
- Related Research
- Methodology
  - Historical Market Values and Exchange Rates
- Synopsis