SMBs and Large Businesses with Telecommuters

Leveraging Technology to Enhance Productivity

Publication Date	April 2009
Publisher	IDC
Product Type	Report
Pages	17
ISBN Number	not applicable
Product Code	IDC07673

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Summary

This study investigates the impact the presence of telecommuters has on the ownership of products such as cellular phones, smartphones, PDAs and notebook PCs. At the end of 2008, there were roughly 8.6 million telecommuter households in the United States, with telecommuters defined as people who work at home three or more days a month. About 70% of all telecommuters are employed by small or medium-sized businesses (i.e., firms with fewer than 1,000 employees). This study focuses on these telecommuters, which may be more limited in their access to corporate resources, but are growing in number more rapidly than their large company counterparts.

"The nature of telecommuting has been changing, with improvements in technology improving the efficiency of employees working from home," says Ray Boggs, VP of SMB and Home Office services at IDC. "However, the current downturn in the economy means that the productivity of telecommuters is even more important than it was in the past, and home offices represent a continuing opportunity for providers of technology."

Content

IDC Opinion
In This Study
- Methodology
Situation Overview
- Telecommuters by Company Size and Industry
- Company Support for Telecommuters
- Technology Products That Facilitate Telecommuting
Future Outlook
Essential Guidance
Learn More
- Related Research
- Methodology
- Synopsis
List of Tables
- Table: U.S. Small Businesses with Telecommuters by Company Size, 2008
- Table: U.S. Medium-Sized Businesses with Telecommuters by Company Size, 2008
- Table: U.S. Large Businesses with Telecommuters by Company Size, 2008
- Table: U.S. SMBs with Telecommuters by Industry, 2008
- Table: U.S. SMBs with Telecommuters by Industry, 2008
- Table: U.S. Small Businesses Providing Support to Telecommuters by Company Size, 2008 (% of Respondents)
- Table: U.S. Medium-Sized Businesses Providing Support to Telecommuters by Company Size, 2008 (% of Respondents)
- Table: U.S. Large Businesses Providing Support to Telecommuters by Company Size, 2008 (% of Respondents)
- Table: U.S. SMBs Providing Support to Telecommuters by Vertical Industry, 2008 (% of Respondents)
- Table: U.S. SMBs Providing Support to Telecommuters by Vertical Industry, 2008 (% of Respondents)
List of Figures
- Figure: Smartphones in U.S. Small and Medium-Sized Businesses with Telecommuters, 2008
- Figure: PDAs in U.S. Small and Medium-Sized Businesses with Telecommuters, 2008
- Figure: Percentage of U.S. Small and Medium-Sized Businesses with Telecommuters Using Voice Over IP Solutions, 2008
- Figure: Notebook PCs in U.S. Small and Medium-Sized Businesses with Telecommuters, 2008
- Figure: LANs in U.S. Small and Medium-Sized Businesses with Telecommuters, 2008
- Figure: VPNs in U.S. Small and Medium-Sized Businesses with Telecommuters, 2008
- Figure: Plans to Improve Support for Mobile or Remote Workers in U.S. Small and Medium-Sized Businesses with Telecommuters, 2008