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Asia Pacific (Excluding Japan) Business Process Outsourcing Services Market Forecast (2011 - 2016)

  • Publication Date:July 2012
  • Publisher:IDC
  • Product Type: Report
  • Pages:18

Asia Pacific (Excluding Japan) Business Process Outsourcing Services Market Forecast (2011 - 2016)

DC believes that in the broader context of BPO and Global Delivery, the Asia/Pacific BPO services market is at a pivotal stage of growth. Over the past five years the region as emerged as a key delivery location to the world and domestic businesses have increased acceptance to outsourcing of business process services. According to Mayur Sahni, Senior Analyst for Business and IT Services - "Moving forward it will be crucial for the BPO players to up-skill their delivery capabilities, enhance their ability to undertake complex engagements and build depth in IP to take on the competition. Any lack of ability to do so will lead them to being more commodity players in an ever competitive BPO landscape".

  • IDC Opinion
    • In This Study
    • Methodology
    • Situation Overview
    • Future Outlook
    • Forecast and Assumptions
    • Market Context
    • Essential Guidance
    • The Changing Competitor
    • The Captive Lifecycle
    • Actions to Consider
  • Learn More
    • Related Research
    • Definitions
    • Synopsis
    • Table: Asia/Pacific (Excluding Japan) Business Process Outsourcing Services Market by Functional Area, 2009-2016 (US$M)
    • Table: Top 3 Assumptions for Asia/Pacific (Excluding Japan) Business Process Outsourcing Services, 2012-2016
    • Table: Key Forecast Assumptions for the Asia/Pacific (Excluding Japan) Business Process Outsourcing Services, 2012-2016
    • Table: Asia/Pacific (Excluding Japan) Business Process Outsourcing Services Market, 2009-2016: Comparison of 1H11 and 2H11 Forecasts (US$M)
    • Figure: Asia/Pacific (Excluding Japan) Business Process Outsourcing Services Market by Functional Area, 2012-2016
    • Figure: Asia/Pacific (Excluding Japan) Business Process Outsourcing Services Market, 2009-2016: Comparison of 1H11 and 2H11 Forecasts
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