Comparative Analysis of the Baltic States, Russia, and Ukraine in Respect to Offshore Outsourcing, 2008

Publication Date	February 2009
Publisher	IDC
Product Type	Report
Pages	77
ISBN Number	not applicable
Product Code	IDC07382

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Summary

Estonia, Latvia, and Lithuania are all members of the EU and, as such, have developed IPR regimes to combat software piracy and copyright infringement. EU protocol stipulated they protect intellectual property for companies operating within their borders, and all have made sizeable strides in this area. Despite these improvements, there are still areas in which these three countries can combat piracy more effectively and further secure the protection of proprietary software being used and/or created in these countries. Individually, the three countries have made a public commitment to combating piracy and have further illustrated this commitment by implementing the IP legislation required by the EU.

Russia and Ukraine, on the other hand, both report much higher rates of software piracy - among the highest in the whole of CEE. A country's commitment to a transparent and fair business environment can be revealed in its commitment to protecting the intellectual property rights of companies operating within its borders. IP protection in these countries has not been a public sector priority as it has in other CEE countries. Both countries have been largely viewed as ineffective and indifferent to implementing stronger IPR regimes. Penalties are lenient and corruption continues to stymie progress in this area. Commitment needs to come from the top in the form of increased funding, stronger legislation, and stiffer punishments for piracy.

Content

IDC Opinion
In This Study
- Methodology
- Executive Summary
Situation Overview
- Varied Experience and Competitiveness in the Offshore/Nearshore Markets of the Baltic States, Russia, and Ukraine
- Central and Eastern Europe Gaining Larger Share of Global Services
- Resources and Skills Factors
  - Education Levels
  - Table: Comparison of Resources Skill Factors - Tertiary Education Levels, 2005-2006
  - Language Education
  - Table: Comparison of Resources Skill Factors - Language Learning, 2005-2006
  - Language Proficiency
  - Table: Comparison of Resources Skill Factors - Language Proficiency, 2002 and 2005
  - Resource Availability
  - Table: Comparison of Resources Skill Factors - Resource Availability, 2006-2007
  - Work Culture
  - Table: Comparison of Resources Skill Factors - Work Culture, 2006-2007
  - Analysis of Resources Skills Factors
    - Russia
    - Estonia
    - Latvia
    - Lithuania
    - Ukraine
- Economic and Political Factors
  - Political Commitment
  - Table: Comparison of Economic and Political Factors - Political Commitment, 2006-2007
  - Administrative Burden
  - Table: Comparison of Economic and Political Factors - Regulatory Environment, 2006-2007
  - Intellectual Property Protection (IPP)
  - Table: Comparison of Economic and Political Factors - Intellectual Property Protection, 2006-2007
  - Economy
  - Table: Comparison of Economic and Political Factors - Economy, 2006-2007
  - Analysis of Economic and Political Factors
    - Russia
    - Estonia
    - Latvia
    - Lithuania
    - Ukraine
- Infrastructure Factors
  - ICT Infrastructure
  - Table: Comparison of Infrastructure Factors - ICT infrastructure, 2006-2007
  - Transportation
  - Table: Comparison of Infrastructure Factors - Transportation, 2006-2007
  - Analysis of Infrastructure Factors
    - Russia
    - Estonia
    - Latvia
    - Lithuania
    - Ukraine
- Business and Regional Factors
  - Perceived Country Attractiveness
  - Table: Comparison of Business & Regional Factors - Perceived Country Attractiveness, 2006-2007
  - Employee Acquisition and Dismissal
  - Table: Comparison of Business & Regional Factors - Employee Acquisition and Dismissal, 2006-2007
  - Specific Experience in Hosting IT Services and BPO Centers
  - Table: Comparison of Business & Regional Factors - Market Experience, 2006-2007
  - Real Estate
  - Table: Comparison of Business & Regional Factors - Real Estate, 2006-2007
  - Analysis of Business and Regional Factors
    - Russia
    - Estonia
    - Latvia
    - Lithuania
    - Ukraine
- Financial Factors
  - Compensation
  - Table: Comparison of Financial Factors - Compensation, 2006-2007
  - Figure: Average Salary and Additional Employee-Related Costs for the Baltic States, Russia, and Ukraine, 2006
  - Tax and Country-Specific Costs
  - Table: Comparison of Financial Factors - Tax and Country-Specific Costs, 2006-2007
  - Capital and Variable Costs
  - Table: Comparison of Financial Factors - Capital and Variable Costs, 2006-2007
  - Analysis of Financial Factors
    - Russia
    - Estonia
    - Latvia
    - Lithuania
    - Ukraine
Future Outlook
- Introduction
- Resources Skills: Quest for People Grows Competitive and Costly
- Political and Economic Factors: Political Interference Continues
  - EU Benefits Baltic States
  - Ukraine Needs to Get Serious
  - Russia's Political Interference a Concern
  - Possible Recession in the Baltic States
  - Public Commitment to Software Piracy
  - FDI Continues to Flow
- Infrastructure: Big Not Always Better
  - Baltic States Connected
  - Russia and Ukraine to Benefit from ICT Expansion
  - Russia and Ukraine in Need of Transport Upgrades
- Business and Regional Factors: A Tale of Two Dynamics
  - Baltic States Safe and Committed
  - Russia and Ukraine Lucrative But Risky
- Financial Factors A Growing Concern
Essential Guidance
- Baltic States Good for Specialized Sourcing
- Russia and Ukraine Better Suited for Larger Sourcing Activities
- Pay Attention to Political Involvement
- Develop Talent Early Through Relationships With Universities
- Invest in Soft Skills
Learn More
- Related Research
- Definitions
- Methodology
  - Selection of Profiled Countries
    - Resources Skill Factors
    - Economic and Political Factors
    - Infrastructure Factors
    - Business and Regional Factors
    - Financial Factors
- Synopsis