Outsourcing (BPO) Market Research

Search our catalogue of comprehensive market intelligence reports on Outsourcing (BPO). Reports include data on Europe, UK, USA, Asia and other global markets.

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Title	Date	Price
Business Trends 2009 - Knowing Your Contact Center Outsourcing Customer (Customer Focus)	Sep 2009	£2,070
Central America Contact Center & BPO Report 2010 An Expanding Bilingual Niche	Aug 2009	£1,685
Informed consent: how to use BPO effectively	Jun 2009	£660
UK IT outsourcing: opportunities in a recession	Jun 2009	£660
Should We Be Managing Ito and Bpo Engagements Differently?	May 2009	£330
How Are Sourcing Contracts Being Affected by The Recession?	Apr 2009	£330
U.S. Payroll Outsourcing Services 2009-2013 Forecast and Analysis	Apr 2009	£2,705
The Global Workforce Optimization Technologies Industry Model (Interactive Model)	Apr 2009	£9,020
European CRO Markets - A Strategic Analysis	Apr 2009	£3,910
Western European BPO Market Estimates 2008 and Forecasts 2009-2013	Apr 2009	£3,850
Worldwide and U.S. Customer Care BPO Services 2009-2013 Forecast	Mar 2009	£2,705
Finland Outsourcing 2007 and 1H08 Vendor Shares and 2008-2012 Forecast	Mar 2009	£3,185
Exclusivity of the Enterprisewide Outsourcing Club, The	Mar 2009	£2,705
Competitive Analysis on Business Process Outsourcing Players in India	Mar 2009	£2,105
Managing outsourced contact center functions during the economic slowdown (Strategic Focus) Technology	Mar 2009	£2,070
Japan IT Outsourcing 2008-2012 Forecast Update and 2007 Review: First Half 2008	Mar 2009	£3,005
Governance Frameworks: Creating Value and Strategic Customer Partnerships in Outsourcing	Feb 2009	£900
Sweden Outsourcing 2007 and 1H08 Vendor Shares and 2008-2012 Forecast	Feb 2009	£3,125
Comparative Analysis of the Baltic States, Russia, and Ukraine in Respect to Offshore Outsourcing, 2008	Feb 2009	£3,425
Comparative Analysis of Central European Countries in Respect to Offshore Outsourcing, 2008	Feb 2009	£5,470
Comparative Analysis of Southeastern European Countries With Respect to Offshore Outsourcing, 2008	Feb 2009	£5,470
Japan Outsourcing User Survey 2008: Customer Perception and Needs	Feb 2009	£3,005
Does the Obama 'Buy American' Plan Signal Problems for Offshore Outsourcing? (Analyst Opinion)	Feb 2009	£91
U.S. Business Process Outsourcing 2009-2012 Forecast by Vertical Market	Feb 2009	£2,105
Norway Outsourcing 2007 and 1H08 Vendor Shares and 2008-2012 Forecast	Feb 2009	£3,185
Worldwide HR BPO 2008 Vendor Analysis	Jan 2009	£2,105
Economic Crisis Response: Worldwide and U.S.Business Process Outsourcing Services 2008-2012 Forecast Market Opportunities by Key Horizontal Business Process Update	Jan 2009	£1,200
UK Market Trends: business process outsourcing	Jan 2009	£600
Market Trends 2008: project services and application-led outsourcing	Jan 2009	£900
Worldwide and U.S. Business Process Outsourcing 2008-2012 Forecast Market Opportunities by Horizontal Business Process	Dec 2008	£2,705
U.S. IS Outsourcing Services 2008-2012 Forecast Update	Dec 2008	£1,200
Denmark Outsourcing 2007 and 1H08 Vendor Shares and 2008-2012 Forecast	Dec 2008	£3,125
Innovation in Outsourcing The Outsourcing of Innovation	Dec 2008	£900
2009 Trends to Watch: Contact Center Outsourcing & Services	Dec 2008	£1,140
2009 Trends to Watch: Contact Center Markets and Technologies	Dec 2008	£690
Brazilian BPO End-user Study	Dec 2008	£3,605
IDC's Top 100 Worldwide Outsourcing Contracts of 2007	Nov 2008	£2,705
Business Process Outsourcing	Oct 2008	£2,375
Contract Research Outsourcing	Oct 2008	£2,375
Opportunities for CCOS Vendors in Business Process Outsourcing (Strategic Focus)	Sep 2008	£2,070
Finance and Accounting Outsourcing - Moving to Higher Value Services (Strategic Focus)	Sep 2008	£2,070
StarTek's Strategic Move Offshore A New Player Asserts Itself on Asia's Grand Stage	Aug 2008	£900
New Zealand Network and Desktop Outsourcing Market Development 2008	Aug 2008	£2,105
Japan IT Outsourcing 2008-2012 Forecast and 2007 Review	Aug 2008	£3,005
IDC's Top 100 European Outsourcing Deals of 2007	Aug 2008	£2,695
China Business Process Outsourcing 2008 - 2012 Forecast and Analysis	Aug 2008	£2,105
IT Outsourcing Opportunities in the Financial Services Industry Take a Hit After ABN AMRO Acquisition	Jul 2008	£1,505
Ovum Navigator: applications outsourcing	Jul 2008	£1,680
TCS Accelerates its Push into Continental Europe	Jul 2008	£1,155
Japan Business Outsourcing 2008 - 2012 Forecast and 2007 Review	Jul 2008	£3,005
Confessions from the Managed Services Idols Examining Customer Satisfaction Levels	Jul 2008	£900
Logica Hitches Its BPO Horse to the Oracle Bandwagon	Jul 2008	£1,155
Caribbean Contact Center & BPO Report 2008 2010 A Concise Care Process Analysis	Jul 2008	£2,410
Asset-Light Outsourcing Is This a Better Outsourcing Engagement Model?	Jul 2008	£300
U.S. Payroll Outsourcing Services 20082012 Forecast and Analysis	Jun 2008	£2,705
Customers Increasingly Looking to Outsourcing as a Means of Transformation	Jun 2008	£2,105
Western Europe IS Outsourcing Services Market 2007 and Forecast 20082012	Jun 2008	£3,850
North-South Divide Adoption of Pure Offshore Services Remain a Regional Phenomenon in Europe, The	Jun 2008	£2,695
Top Sales and Marketing IT Outsourcing Targets for 2008	Jun 2008	£900
Worldwide Offshore Key Horizontal Business Outsourcing Services 20082012 Forecast and Analysis	Jun 2008	£2,705
Human Resource Outsourcing	May 2008	£2,375
Latin America Contact Center Outsourcing Services Markets	May 2008	£4,060
Australia Customer Priorities for Business Process Outsourcing Services	Feb 2008	£2,705
2008 Trends to Watch: Contact Center Outsourcing & Services	Feb 2008	£1,140
Canada Business Process Outsourcing 2007 Vendor Analysis The Impact of Changing Business Models	Feb 2008	£2,105
Japan IT Outsourcing 2007-2011 Forecast Update and 2006 Analysis	Feb 2008	£3,005
Market Research Outsourcing The India Growth Story	Jan 2008	£385
Learnings from Successful Global Business Process Outsourcing Deals	Jan 2008	£2,105
U.S. Key Horizontal Business Process Outsourcing 2006 Vendor Shares Top 10 Vendors by Select Vertical Markets	Jan 2008	£2,105
Competitive Profiles of Central and Eastern European Vendors Providing Offshore Services	Nov 2007	£5,385
Transformational outsourcing: best practices	Oct 2007	£1,460
Managing the double-edged outsourcing/offshoring sword	Oct 2007	£1,140
Theme 3: Outsourcing & Technology - Reconciling Competing Markets (Executive Presentation)	Sep 2007	£1,000
HR BPO: global market forecast model (Interactive Model)	Aug 2007	£600
Customer management and contact centers BPO: global market forecast model (Interactive Model)	Aug 2007	£600
Supply Management BPO: global market forecast model (Interactive Model)	Aug 2007	£600
Comparative Analysis of Baltic Countries, Russia, and Ukraine With Respect to Offshore Outsourcing, Part 3	Aug 2007	£4,810
Outsourced 3PL Market: Multinational Supply Chain Efficiencies Driving Growth	Aug 2007	£575
Horizontal Contact Center Outsourcing Trends to 2012 (Review Report)	Jul 2007	£2,040
BPO: IT Services Vendor Strategies	Jun 2007	£1,140
Understanding UK SMBs' Procurement Strategies and Outsourcing Preferences Customer Focus	Jun 2007	£1,160
European BPO Market Directions	May 2007	£390
Western European IS Outsourcing Market 2006 and Forecast 2007 - 2011	May 2007	£2,695
Offshoring in the Publishing Vertical An Update	May 2007	£385
Shared Services and the Future of Technology Adoption in Government (Market Focus)	May 2007	£1,140
Shared Services and Outsourcing in European Government (Databook)	May 2007	£690
Shared Services and Outsourcing in United States Government (Databook)	May 2007	£690
ValueNotes Outsourcing DealTracker	Apr 2007	£370
The Bpm Standards Landscape: Confusion And Evolution	Mar 2007	£600
2008 Trends to Watch: Business Process Outsourcing	Feb 2007	£1,140
You Don't Have to be Large to be Complex An IBM Outsourcing Case Study	Feb 2007	£2,260
Norway IT Outsourcing 2005 Vendor Shares and 2006 - 2010 Forecast and Analysis	Jan 2007	£3,175
Finland IT Outsourcing 2005 Vendor Shares and 2006 - 2010 Forecast and Analysis	Jan 2007	£3,175
Market Trends: Business Process Outsourcing	Jan 2007	£720
IT Outsourcing Opportunities by Vertical Market in the Top 5 Western European Countries, Forecast 2005 - 2010	Jan 2007	£4,330
IT Outsourcing Opportunities by Vertical Market and Major Engagement Type in Western Europe, Forecast 2005 - 2010	Jan 2007	£4,330
Denmark IT Outsourcing 2005 Vendor Shares and 2006 - 2010 Forecast and Analysis	Jan 2007	£3,175
Western Europe, IT Outsourcing Vertical Competitive Analysis, 2005	Dec 2006	£4,330
Productized Business Process Services Redefining Software And Services	Dec 2006	£1,460