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Sweden: BPO 2008 Vendor Shares and 2009-2013 Forecast

  • Publication Date:December 2009
  • Publisher:IDC
  • Product Type: Report
  • Pages:26

Sweden: BPO 2008 Vendor Shares and 2009-2013 Forecast

This IDC study assesses Sweden's business process outsourcing (BPO) market in 2008 and presents IDC's market forecast for 2009-2013. 2008 was a good year for BPO services, which grew at 9.2%, reaching a total market value of SEK 6,940 million.

"The current forecast has been lowered compared with the previous. Still, this market is growing quite healthily, despite the crisis. For 2009, we expect growth to reach 4.2%," said Per-Arne Sandegren, senior analyst, IDC Nordic.

  • IDC Opinion
  • In This Study
    • Methodology
    • Executive Summary
  • Situation Overview
    • Vendor Shares
      • Customer Care
      • HR BPO
        • Market Opportunities: Innovation, Target Markets, Consulting
      • F&A BPO
      • F&A Buyer Trends
    • Vendor Profiles
      • Anthill
      • Accenture
      • Addici
      • Aditro
      • GoExcellent
      • IBM
      • Logica
      • Manpower
      • PWC
      • Teleperformance
      • Transcom
      • Visma
      • Zalaris
  • Future Outlook
    • Forecast and Assumptions
      • Swedish BPO Market - Functional View
    • Market Context
      • Customer Care BPO
      • HR BPO
      • F&A BPO
  • Essential Guidance
  • Learn More
    • Related Research
    • Synopsis
  • List of Tables
    • Table: Key Forecast Assumptions for the Swedish BPO Services Market, 2009-2013
    • Table: Sweden BPO Services Market by Segment, 2008-2013 (SEK M)
    • Table: Swedish BPO Services Market, Previous Forecast Versus Current Forecast (SEK M)
  • List of Figures
    • Figure: Swedish Customer Care BPO Vendor Shares 2008
    • Figure: Swedish HR BPO Vendor Shares 2008
    • Figure: Swedish F&A BPO Vendor Shares 2008
    • Figure: Swedish BOS Market by Segment, 2008 and 2013
    • Figure: Swedish BPO Service 2008-2013 by Segment
    • Figure: Swedish BPO Services Market, Previous Versus Current Forecast
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