UK IT outsourcing: opportunities in a recession

Publication Date	June 2009
Publisher	Ovum
Product Type	Report
Pages	17
ISBN Number	not applicable
Product Code	OVM00778

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Summary

The UK remains a strong advocate of outsourcing due to its favourable labour laws and open-borders approach to service delivery, including in parts of the public sector.

Content

EXECUTIVE SUMMARY
- In a nutshell
- Ovum view
- UK ITO contract values jump 31% in the first half of 2009
- Why the focus on ITO?
- ITO versus ILO and infrastructure services
- Three service lines
- IT infrastructure services
- ITO and ILO
- ITO forms the biggest part of the infrastructure market
- Supply-side trends
- Consolidation of ITO vendors
- ITO vendors offer more for less
- Consulting exploited to drive outsourcing
- Demand-side trends and opportunities
- Four key trends
- ITO and sustainability
- ITO vendor opportunities
- Process improvement
- ITO vendor opportunities
- Vendor performance
- Top ten UK ITO providers
- HP-EDS and BT notch up biggest jumps in TCV
- Strengthening pipeline for Capgemini, Atos and Logica
- Bigger ITO deals signed in H109 versus H108
- Where next: vertical market opportunities
- Overview
- Public sector
- Pharmaceuticals and life sciences
- Retail and distribution
List of Tables
- Table 1: UK infrastructure IT services market forecasts (?? million)
- Table 2: UK infrastructure IT services market growth
- Table 3: Performance of top-ten UK ITO providers by TCV
- Table 4: The ten largest ITO deals signed in the UK in 1H09
List of Figures
- Figure 1: ITO, ILO and managed infrastructure services