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UK IT outsourcing: opportunities in a recession

  • Publication Date:June 2009
  • Publisher:Ovum
  • Product Type: Report
  • Pages:17

UK IT outsourcing: opportunities in a recession

The UK remains a strong advocate of outsourcing due to its favourable labour laws and open-borders approach to service delivery, including in parts of the public sector.

  • EXECUTIVE SUMMARY
    • In a nutshell
    • Ovum view
    • UK ITO contract values jump 31% in the first half of 2009
    • Why the focus on ITO?
    • ITO versus ILO and infrastructure services
    • Three service lines
    • IT infrastructure services
    • ITO and ILO
    • ITO forms the biggest part of the infrastructure market
    • Supply-side trends
    • Consolidation of ITO vendors
    • ITO vendors offer more for less
    • Consulting exploited to drive outsourcing
    • Demand-side trends and opportunities
    • Four key trends
    • ITO and sustainability
    • ITO vendor opportunities
    • Process improvement
    • ITO vendor opportunities
    • Vendor performance
    • Top ten UK ITO providers
    • HP-EDS and BT notch up biggest jumps in TCV
    • Strengthening pipeline for Capgemini, Atos and Logica
    • Bigger ITO deals signed in H109 versus H108
    • Where next: vertical market opportunities
    • Overview
    • Public sector
    • Pharmaceuticals and life sciences
    • Retail and distribution
  • List of Tables
    • Table 1: UK infrastructure IT services market forecasts (?? million)
    • Table 2: UK infrastructure IT services market growth
    • Table 3: Performance of top-ten UK ITO providers by TCV
    • Table 4: The ten largest ITO deals signed in the UK in 1H09
  • List of Figures
    • Figure 1: ITO, ILO and managed infrastructure services
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