Worldwide HR BPO 2008 Vendor Analysis

Publication Date	January 2009
Publisher	IDC
Product Type	Report
Pages	30
ISBN Number	not applicable
Product Code	IDC06782

Buy this product or for assistance call +44 20 7060 7474

PDF £2,105.00$3501 | €2356

FAX Order above formats by FAX

Summary

This IDC study examines the worldwide HR business process outsourcing (BPO) market and competitive landscape. HR business process outsourcing (BPO) remains the faster-growing segment of HR services over discrete process outsourcing; however, the growth rate is down over prior forecasts and the margin of difference is narrowing. IDC forecasts the market to increase at a compound annual growth rate (CAGR) of 9.9% in the United States to reach $18 billion in spending by 2012. The slowing of growth in the market is due in part to the overall market slowdown and in part to the fact that suppliers have been selective in their alignment with potential clients.

"The market for HR outsourcing may benefit from a weakened economy as buyers look to lower costs and trim staff," said Lisa Rowan, program director, HR and Talent Management services research. "Suppliers need to prepare, however, for lower price expectations and build out their platforms and services to meet these price pressures."

Content

IDC Opinion
In This Study
- Definitions
  - Distinguishing Between Business Process Outsourcing and Processing Services
Situation Overview
- Key Factors for Vendor Success in HR BPO
  - Talent Management Still a Hot Topic
  - Pricing Pressure Will Rule the Day
  - Ease in with Lead Services
  - Globalization with Localization
- Competitive Forces in HR BPO
- HR BPO Contracts
- Table: Multifunction HR BPO Contracts Reported Since September 2003
- Figure: Worldwide HR BPO Contract Activity, 2004-2008
Future Outlook
- U.S. and Worldwide HR BPO Market Opportunity
- Figure: U.S. HR Management Services Spending by Segment, 2007 and 2012
- Leading Players in HR BPO
- Table: HR BPO Vendor HR Technology Platform Support Strategies
  - Traditional Outsourcing Providers
  - IT Outsourcing and Consulting Vendors
- IDC's HR BPO Leadership Grid
- Figure: IDC Leadership Grid: Worldwide HR BPO Market
- Analysis of Vendor Positioning
- Table: HR BPO Market Coverage by Employer Size
- Vendor Profiles
- Table: ACS at a Glance
- Table: ADP at a Glance
- Table: Accenture at a Glance
- Table: NorthgateArinso at a Glance
- Table: Ceridian at a Glance
- Table: Convergys at a Glance
- Table: Fidelity Employer Services at a Glance
- Table: Hewitt at a Glance
- Table: IBM at a Glance
- Table: Tata Consultancy Services
Essential Guidance
Learn More
- Related Research
- Synopsis