Managed Security Services: A Customer Demand Primer

Publication Date	July 2008
Publisher	IDC
Product Type	Report
Pages	12
ISBN Number	not applicable
Product Code	IDC05518

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Summary

This IDC study examines both current and intended use of managed security services. It is at the forefront of the managed services delivery spectrum in Canada. In a recent survey, close to one in three medium-sized and large businesses in Canada indicated they were purchasing managed security services from an external provider.

"Managed security services are off to a strong start in terms of customer penetration due to the complexity of security requirements and the need to continuously refresh technologies in order to keep up with new and emerging threats," says Jim Westcott, research manager, Canadian Business Transformation and Process Outsourcing (BPO) Services Research.

Content

IDC Opinion
In This Study
Situation Overview
Figure: IDC's Infrastructure Services Spectrum
- Current Penetration
- Figure: Currently Use Managed Services
Business Strategies
Figure: Key Factors in Using Managed Storage Services
Technology Management
Figure: Main Providers for Managed Security Services
Figure: Key Vendor Selection Criteria: Managed Security Services
Future Outlook
- Technology Management
- Figure: Managed Security Services Plans in the Next 12 - 24 Months: Key Vendor Selection Criteria
- Figure: Managed Security Services Plans in the Next 12 - 24 Months: Vendor Preferences
Essential Guidance
- Actions to Consider
Learn More
- Related Research
- Definitions
  - Managed Security Services
- Methodology
- Synopsis