Integrating Quality into Business Systems for High Performance

Publication Date	May 2007
Publisher	Best Practices
Product Type	Report
Pages	94
ISBN Number	not applicable
Product Code	BPC00010

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Summary

Integrated Quality Systems are critical to an organization's health and profitable growth and to ensure the value, safety, efficiency and effectiveness of its products and services. For the many companies that operate with some form of regulatory oversight the hurdles for success may seem even higher. Regulated marketplaces require organizations to comply with often rigorous, technical or bureaucratic standards. To compete successfully in regulated industries, companies must learn to integrate their quality systems into their business operations.

Content

Executive Summary
Chapter One: Creating Standards of Excellence and Centers of Expertise that Embed Quality into Business Systems
Creating Standards of Excellence
- -Leadership: Top-Down Support Drives Effective Deployments
- -Integrating Quality into Job Responsibilities
Chapter Two: Measuring Quality Performance
- -Key Metrics and Tools
- -Driving Quality Integration Through Data Management Systems
- -Quality Methodologies
Chapter Three: Creating the Quality Culture
- -Embedding Quality into the Business
- -Managing Change
- -Empowering Front-Line Personnel to Make Quality Decisions
- -Incenting a Quality Mindset
- -Communicating Quality Goals and Successes
Chapter Four: Integrating Quality into New Product Development
- -Designing Quality into New Products
- -Planning for Quality