IT Outsourcing Opportunities by Vertical Market and Major Engagement Type in Western Europe,

Forecast 2005 - 2010

Publication Date	January 2007
Publisher	IDC
Product Type	Report
Pages	33
ISBN Number	not applicable
Product Code	IDC04644

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£4,830.00
approximately: $7,202 | €5,754

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Summary

This study presents an overview of spending in IT outsourcing services in Western Europe by vertical market for three major engagement types: IS outsourcing, application management, and network and desktop outsourcing services. Forecasts are provided for 10 industry sectors for 2005 to 2010.

This study is one in a series of IT market segmentation studies covering the Western European marketplace. Each regional and country forecast is segmented into the following vertical markets: manufacturing; transport; communications; utilities; retail/wholesale; financial services; business services; government; healthcare and education; other.

"The new focus on productivity and innovation and the experience that customers have gained in recent years present challenges for outsourcers, as demand becomes more selective, the average contract size and length shrinks, and quality requirements expand beyond compliance with service level agreements, to embrace accuracy of execution, and the ability of the outsourcer to understand and anticipate customer needs in each target industry," said Serena Da Rold, program manager, IDC European Vertical Views.

Content

IDC Opinion
In This Study
- Methodology
- Definitions
  - IT Outsourcing
    - IS Outsourcing (ISO)
    - Network and Desktop Outsourcing Services (NDOS)
    - Application Management (AM)
    - Hosted Application Management (Hosted AM)
    - Hosting Infrastructure Services
  - Vertical Markets
  - Table: European Vertical Market Coverage According to NACE Rev.1.: Group-Level Classification
Situation Overview
Table: Western Europe IT Outsourcing Revenue by Vertical Market and Major Subsegment, 2005 ($M)
Figure: Western Europe, Spending in IT Outsourcing and Major Engagement Types by Vertical Market, 2005
Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for Western European Vertical Markets IT Spending, 2006-2010
- Growth Dynamics by Vertical Market
- Table: Western Europe IT Outsourcing Revenue by Vertical Market and Major Subsegment, 2006 ($M)
- Table: Western Europe IT Outsourcing Spending by Vertical Market, 2005-2010 ($M)
- Figure: Western Europe IT Outsourcing Revenue by Vertical Market, 2005 - 2010
  - Financial Services
  - Manufacturing
  - Retail/Wholesale
  - Public Sector
  - Transport, Communications, Utilities, and Business Services
- IS Outsourcing
- Table: Western Europe IS Outsourcing Spending by Vertical Market, 2005-2010 ($M)
- Figure: Western Europe IS Outsourcing Revenue by Vertical Market, 2005 - 2010
- Application Management
- Table: Western Europe Application Management Spending by Vertical Market, 2005-2010 ($M)
- Figure: Western Europe Application Management Revenue by Vertical Market, 2005 - 2010
- Network and Desktop Outsourcing
- Table: Western Europe NDOS Spending by Vertical Market, 2005-2010 ($M)
- Figure: Western Europe NDOS Revenue by Vertical Market, 2005 - 2010
Essential Guidance
Learn More
- Related Research
- Synopsis