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Brand Awareness: U.S. Companies Rank IBM, Microsoft, Oracle, HP-EDS, and SAP as Top 5 Vendors for Application Testing Services

  • Publication Date:April 2009
  • Publisher:IDC
  • Product Type: Report
  • Pages:18

Brand Awareness: U.S. Companies Rank IBM, Microsoft, Oracle, HP-EDS, and SAP as Top 5 Vendors for Application Testing Services

This IDC study highlights demand-side results of customer perception of top-ranked providers in the category of application testing services. The results of this study indicate that software brand recognition plays a significant role in influencing enterprise perception of provider testing service capabilities. Vendors are given not only a framework of those players that appear to have competitive advantage as related to customer perception in the area of testing services but also key characteristics of providers that enable such advantage. Further, this study provides IDC insight into what key areas of focus providers need to address to ensure both short-term and long-term success based on customer need and market directions in application testing services.

"Success as a provider in application testing will require players to not only emphasize the cycle time reductions and operational efficiencies gained through the testing value proposition but also highlight how they can deliver on the strategic value tied to testing risk mitigation. Testing organizations are becoming pivotal points of intellectual property as they integrate industry, technology, and business expertise to support client application requirements. This can be leveraged to deepen client support across a range of application services, from application modernization to application outsourcing, in addition to the embedded benefits tied to quality assurance itself." says Rona Shuchat, director of Application Outsourcing Services.

  • IDC Opinion
  • In This Study
    • Application Services Demand-Side Survey
      • Methodology
        • Respondents
        • Interviews
        • Survey Schedule
        • Data Weighting
        • Respondent Profile
        • Figure: Respondents by Company Size
        • Figure: Respondents by Vertical Industry
  • Situation Overview
    • Summary View of Leading Providers in Application Testing Services
      • Overall Ranking Category
      • Figure: Overall Ranking of Vendors in Application Testing Services
      • Company Size Category
      • Table: Customer Perceptions of Top 10 Ranked Vendors in Application Testing Services by Company Size
      • Industry Ranking
      • Table: Customer Perceptions of the Top 10 Ranked Vendors in Application Testing Services by Vertical Industry
      • Top 3 Characteristics for Selecting a Provider for Application Testing Services
      • Figure: Top Criteria in Selecting Application Testing Services Vendors
      • Figure: Top Criteria for Using Third-Party Testing Services
      • Figure: Top Criteria for Selecting Specialized Quality Assurance Services
  • Future Outlook
    • Short- and Long-Term Approaches
  • Essential Guidance
  • Learn More
    • Related Research
    • Synopsis
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