Rationalizing the IT Support Services Budget for 2009

This IDC Insight provides organizations with recommendations regarding services and tools that they should investigate deploying during the economic downturn. IDC understands that while cash conservation is of paramount importance over the next year, enterprises should not make across the board cuts, rather they should take a surgical approach to cost cutting. As part of this approach, there are investments that enterprises should be investigating that will provide immediate opportunities for cost savings.