Worldwide and U.S. Hardware Support and Deploy Services 2004 Vendor Analysis

Top 10 Market Share Leaders for 2004

Publication Date	December 2005
Publisher	IDC
Product Type	Report
Pages	6
ISBN Number
Product Code	IDC01033

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approximately: $3,503 | €2,378

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Summary

This study reviews the worldwide and U.S. hardware support and deploy services market share leaders and the services that these vendors must offer to remain competitive in a challenging network consulting and integration services marketplace.

According to IDC's support services research, enterprises are looking to improve the usable life of IT infrastructure. This results in continued demand for support services and decreased demand for deployment services. Further customers are very price sensitive when it comes to support services. These factors lead to a very fragmented software support and deploy services market.

According to Matt Healey, senior research analyst, Software and Hardware Support Services program, "As product differentiation becomes more challenging, hardware vendors are increasing their focus on providing support services for both their products and their competitors' products."

Companies Mentioned: Hewlet-Packard; IBM; Dell; Cisco; Lucent; NCR; Sun; Avaya; Nortel; EMC; Fujitsu

Content

In This Study
- Methodology
  - Relative Market Share
Situation Overview
Table: Worldwide Hardware Support and Deploy Services Revenue by Region, 2004-2009 ($M)
Future Outlook
- Market Share Leaders
  - Top 10 U.S. Market Share Leaders in 2004
  - Table: U.S. Hardware Support and Deploy Revenue for the Top 10 Vendors, 2004
  - Top 10 Worldwide Market Share Leaders in 2004
  - Table: Worldwide Hardware Support and Deploy Revenue for the Top 10 Vendors, 2004
Essential Guidance
- Server Support
- PCs/Laptops
- Printers
- Networking Support
Learn More
- Related Research
- Synopsis