Worldwide and U.S. Software Support and Deploy Services 2004 Vendor Analysis

Top 10 Market Share Leaders for 2004

Publication Date	December 2005
Publisher	IDC
Product Type	Report
Pages	7
ISBN Number
Product Code	IDC01034

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approximately: $3,497 | €2,793

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Summary

This study reviews the worldwide and U.S. software support and deploy services market share leaders and the services that these vendors must offer to remain competitive in a challenging network consulting and integration services marketplace.

According to IDC's support services research, enterprises are looking to improve the usable life of IT infrastructure. This results in continued demand for support services and decreased demand for deployment services. Further customers are very price sensitive when it comes to support services. These factors lead to a very fragmented software support and deploy services market.

According to Matt Healey, senior research analyst, Software and Hardware Support Services program, "Because of the fragmentation, there are opportunities for both software vendors and third-party support providers in the software support services market."

Companies Mentioned: Hewlet-Packard; IBM; Dell; Cisco; Lucent; NCR; Sun; Avaya; Nortel; EMC; Fujitsu

Content

In This Study
- Methodology
  - Relative Market Share
Situation Overview
Table: Worldwide Software Support and Deploy Demand Revenue, 2004-2009 ($M)
Table: Worldwide Software Support and Deploy Demand Revenue by Region, 2004-2009 ($M)
Table: U.S. Software Support and Deploy Demand Revenue, 2004-2009 ($M)
Future Outlook
- Market Share Leaders
  - Top 10 Worldwide Market Share Leaders in 2004
  - Top 10 U.S. Market Share Leaders in 2004
  - Table: Worldwide Software Support and Deploy Revenue for the Top 10 Vendors, 2004
  - Table: U.S. Software Support and Deploy Revenue for the Top 10 Vendors, 2004
Essential Guidance
Learn More
- Related Research
- Synopsis