End-User Trends in IT Services - Small and Medium-Sized Business Markets

Publication Date	November 2005
Publisher	IDC
Product Type	Report
Pages	14
ISBN Number
Product Code	IDC02036

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Summary

This study provides an overview of the IT spending trends for end users, for the small and medium-sized business (SMB) market in particular. Based on the results of IDC's Continuum 2005 Survey, conducted across the Asia/Pacific (excluding Japan) or APEJ region, we take a closer look at end-user expenditures as well as spending movements. We also discuss SMB trends with regard to outsourcing, including the vendors and types of outsourcing most preferred.

Content

In This Study
- Methodology
Situation Overview
- IT Expenditure Analysis
- Figure: Asia/Pacific (Excluding Japan) Small and Medium-Sized Business IT Spending on Services, 2004
- Figure: Asia/Pacific (Excluding Japan) of Small and Medium-Sized Business IT Investment Priorities on IT Services
- Figure: Asia/Pacific (Excluding Japan) IT Investments Priorities on Services by Company Size, 2004
- Figure: Asia/Pacific (Excluding Japan) Small and Medium-Sized Business Most Strategically Important Solution Areas, 2005
- Figure: Asia/Pacific (Excluding Japan) Small and Medium-Sized Business Industry External IT Expenditures by Strategic Solution, 2004
- IT Spending Movements
- Figure: Asia/Pacific (Excluding Japan) Small and Medium-Sized Business Annual External IT Expenditure Trends by Strategic Solution, 2005
- IT Outsourcing
  - IT Vendor Preferences and Modes of Outsourcing
  - Figure: Asia/Pacific (Excluding Japan) Small and Medium-Sized Business Top Mentioned Outsourcing Companies
  - Figure: Asia/Pacific (Excluding Japan) Small and Medium-Sized Business Preferred Modes of Outsourcing
  - Preferred Outsourcing Capabilities
  - Figure: Asia/Pacific (Excluding Japan) Small and Medium-Sized Business IT Outsourcing Preferences
Future Outlook
Figure: Asia/Pacific (Excluding Japan) Small and Medium-Sized Business Annual IT Expenditure Changes
Essential Guidance
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- Related Research
- Synopsis