Kiosks And Interactive Technology

Seventh Edition

Publication Date	June 2009
Publisher	Summit Research Associates
Product Type	Report
Pages	700
ISBN Number	not applicable
Product Code	SMA00001

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Summary

Extensively updated in June 2009 to reflect the global economic recession, our flagship report is the most comprehensive ever produced on the kiosk industry. Based upon an extraordinary response to our online survey and follow-on research, it provides the industry installed base and revenue projections from the present time through 2011. The 800+ page report includes 53 charts and tables, examines the leading industry trends and discusses recent significant projects. The report highlights the world regions offering the greatest opportunities and provides additional insights into the future of this fast-growing industry.

The report includes detailed information on nearly 700 companies engaged in the kiosk industry - providing specific contact information, primary and secondary kiosk activities, a company/product summary and a listing of key partners and clients. This company information is also contained in an Excel spreadsheet which is included at no additional cost. The following chart illustrates the current and projected growth in the four world regions. North America, with its thousands of digital photography, DVD-rental, retail and ticketing kiosks, has an overwhelming lead and will hold on to that position for the foreseeable future.

The report features company profiles of nearly 700 companies in the kiosk industry, representing 44 countries around the world:

Australia
Austria
Belgium
Bolivia
Brazil
Canada
Chile
China
Cyprus
Czech Rep
Denmark
France
Germany
Gibraltar
Greece
Hong Kong
Hungary
India
Iran
Ireland
Israel
Italy
Japan
Korea
Malaysia
Mexico
New Zealand
Norway
Peru
Philippines
Portugal
Russia
Scotland
Singapore
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
The Netherlands
Turkey
Ukraine
United Kingdom
United States

Some of the nearly 700 companies profiled in the report include:

3M Microtouch
Appleton
Apunix
Blackstone
Coinstar
Compushop Services
Cyphermint
Diebold
Dynatouch
EAO
ELO Touchsystems
Epson America
Flextronics
Frank Mayer & Associates
Fujitsu
Hand Held Products
Hewlett-Packard
IBM
Itautec
JCM American
King Products
KIOSK Information Systems
MEI
Motorola
Nanonation
NCR
NeoProducts
Netkey
Pitney-Bowes
PhotoChannel
Planar Systems
Provision GmbH
St. Clair Interactive
Seiko Instruments
Storefront.com
The Kiosk Factory
TIO Networks
Whitech
Wincor Nixdorf
Zebra Technologies

Content

Table of Contents

REPORT ORGANIZATION
INTRODUCTION and EXECUTIVE SUMMARY
Installed Base
Revenue Projections
Market Sectors

SURVEY RESULTS
Number of Kiosks Installed
Number of Kiosks Installed: North America
Number of Kiosks Installed: Europe
Number of Kiosks Installed: Asia-Pacific
Number of Users Per Day
Number of Kiosks Installed: ROW
Number of Users Per Day
Number of Users Per Day: North America
Number of Users Per Day: Europe
Number of Users Per Day: Asia-Pacific
Number of Users Per Day: ROW
Hours of Heaviest Kiosk Use
Hours of Heaviest Kiosk Use: North America
Hours of Heaviest Kiosk Use: Europe
Hours of Heaviest Kiosk Use: Asia-Pacific
Hours of Heaviest Kiosk Use: ROW
Average Time Spent at the Kiosk
Average Time Spent at the Kiosk: North America
Average Time Spent at the Kiosk: Europe
Average Time Spent at the Kiosk: Asia-Pacific
Average Time Spent at the Kiosk: ROW
Cost Per Kiosk
Cost Per Unit: North America
Cost Per Unit: Europe
Cost Per Unit: Asia-Pacific
Cost Per Unit: ROW
Peripherals Used in Kiosks
Printers Used in Kiosks
Additional Peripherals Used in Kiosks
Storage Media Accepted in Kiosks
Kiosk Pointing Devices
Kiosk Payment Acceptors: Worldwide
Kiosk Payment Acceptors: North America
Kiosk Payment Acceptors: Europe
Kiosk Payment Acceptors: Asia-Pacific
Kiosk Payment Acceptors: ROW
Internet Access Devices: Per Minute Charges
Internet Usage Patterns
Remote Monitoring Software
Maintenance Providers
Consumables Replenishment
Type of Kiosk Application Software
Leading Development Issues
Leading Design Issues
Type of Applications

INDUSTRY ACTIVITIES & TRENDS
Retail Kiosks
Entertainment
Travel & Tourism
Digital Photography
Financial Services
Human Resources
Government
Health Care
Other Trends

COMPANY PROFILES
Nearly 700 companies are profiled.

APPENDIX A Kiosk Questionnaire

APPENDIX B Kiosk Industry Directory Form

Table of Figures

1.    Interactive Kiosk Current & Projected Installed Base
2.   Worldwide Kiosk Installed Base & Projections 2007-2010
3.   Kiosk Installed Base 2008
4.   Kiosk Installed Base Percentage Growth 2008-2011
5.   Interactive Kiosk Current & Projected Revenues (Millions of $$)
6.   Worldwide Kiosk CAGR 2008-2011
7.   Worldwide Kiosk Market Sector Breakdown
8.   2008 Worldwide Kiosk Industry Market Sectors
9.   Number of Kiosks Installed – Worldwide
10.   Number of Kiosks Installed – North America
11.   Number of Kiosks Installed – Europe
12.   Number of Kiosks Installed – Asia-Pacific
13.   Number of Kiosks Installed – ROW
14.   Number of Users Per Day – Worldwide
15.   Number of Users Per Day – North America
16.   Number of Users Per Day – Europe
17.   Number of Users Per Day – Asia-Pacific
18.   Number of Users Per Day – ROW
19.   Hours of Heaviest Kiosk Use – Worldwide
20.   Hours of Heaviest Kiosk Use – North America
21.   Hours of Heaviest Kiosk Use – Europe/font>
22.   Hours of Heaviest Kiosk Use – Asia-Pacific
23.   Hours of Heaviest Kiosk Use – ROW
24.   Average Time Spent at the Kiosk – Worldwide
25.   Average Time Spent at the Kiosk – North America
26.    Average Time Spent at the Kiosk – Europe
27.   Average Time Spent at the Kiosk – Asia-Pacific
28.   Average Time Spent at the Kiosk – ROW
29.   Cost Per Unit – Worldwide
30.   Cost Per Unit – North America
31.   Cost Per Unit – Europe
32.   Cost Per Unit – Asia-Pacific
33.   Cost Per Unit - ROW
34.   Leading Peripherals Used in Kiosks
35.   Printers Used in Kiosks
36.   Additional Peripherals Used in Kiosks
37.   Kiosk Storage Media
38.   Kiosk Pointing Devices
39.   Kiosk Payment Acceptors – Worldwide
40.   Kiosk Payment Acceptors – North America
41.   Kiosk Payment Acceptors – Europe
42.    Kiosk Payment Acceptors – Asia-Pacific
43.    Kiosk Payment Acceptors – ROW
44.    Per Minute Internet Access Charges
45.    Internet-Related Usage Patterns
46.   Industries Served By Interactive Kiosks
47.   Use of Remote Monitoring Software
48.    Kiosk Maintenance Providers
49.    Providers of Consumables Replenishment
50.   Type of Kiosk Application Software Used
51.    Leading Kiosk Development Issues
52.    Leading Kiosk Design Issues
53.    Leading Types of Kiosk Applications