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U.S. Services 2008 Vendor Shares: Top 10 Vendors by Vertical Sector

  • Publication Date:November 2009
  • Publisher:IDC
  • Product Type: Report
  • Pages:31

U.S. Services 2008 Vendor Shares: Top 10 Vendors by Vertical Sector

This IDC study provides an analysis of the U.S. competitive landscape and discusses which firms are leading in certain verticals. This study evaluates the revenue of the leading services vendors by five vertical sectors and three services macromarkets. The vertical sectors are financial services, manufacturing and resources, distribution and services, infrastructure services, and the public sector.

"Leading services providers performed better than the market across all vertical sectors in 2008," stated Ruthbea Clarke, program manager, Services Verticals Views program. "As spending got tighter, customers consolidated providers and increasingly turned to the larger, more financially strong services vendors for help. 2008 U.S. Top 10 Services Vendor Market Shares by Vertical Sector explores the leading vendors by industry across IDC's services macrocategories of outsourcing services, project-oriented services, and support and training services. IBM is the market leader across all sectors except government, with HP (including EDS), Accenture, and CSC in the top 3. Lockheed Martin dominated the public sector. The Indian offshore providers, as well as some BPO and traditional communications companies, are growing in services revenue and appear in the top 10 for 2008."

  • IDC Opinion
  • In This Study
    • Methodology
    • What Do the Estimates Represent?
  • Situation Overview
    • Overview of Vertical Sector Leaders
    • Top 10 U.S. Services Vendors by Vertical Sector
      • Financial Services
        • Project-Oriented Services
        • Outsourcing Services
        • Support and Training Services
      • Infrastructure Services
        • Project-Oriented Services
        • Outsourcing Services
        • Support and Training Services
      • Manufacturing and Resources
        • Project-Oriented Services
        • Outsourcing Services
        • Support and Training Services
      • Services and Distribution
        • Project-Oriented Services
        • Outsourcing Services
        • Support and Training Services
      • Public Sector
        • Project-Oriented Services
        • Outsourcing Services
        • Support and Training Services
  • Future Outlook
  • Essential Guidance
    • Actions to Consider
  • Learn More
    • Related Research
    • Definitions
    • Synopsis
  • List of Tables
    • Table: Leading U.S. Services Vendors by Vertical Sector, 2008
    • Table: Top 10 U.S. Project-Oriented Services Vendors in Financial Services, 2008
    • Table: Top 10 U.S. Outsourcing Services Vendors in Financial Services, 2008
    • Table: Top 10 U.S. Support and Training Services Vendors in Financial Services, 2008
    • Table: Top 10 U.S. Project-Oriented Services Vendors in Infrastructure Services, 2008
    • Table: Top 10 U.S. Outsourcing Services Vendors in Infrastructure Services, 2008
    • Table: Top 10 U.S. Support and Training Services Vendors in Infrastructure Services, 2008
    • Table: Top 10 U.S. Project-Oriented Services Vendors in Manufacturing and Resources, 2008
    • Table: Top 10 U.S. Outsourcing Services Vendors in Manufacturing and Resources, 2008
    • Table: Top 10 U.S. Support and Training Services Vendors in Manufacturing and Resources, 2008
    • Table: Top 10 U.S. Project-Oriented Services Vendors in Services and Distribution, 2008
    • Table: Top 10 U.S. Outsourcing Services Vendors in Services and Distribution, 2008
    • Table: Top 10 U.S. Support and Training Services Vendors in Services and Distribution, 2008
    • Table: Top 10 U.S. Project-Oriented Services Vendors in the Public Sector, 2008
    • Table: Top 10 U.S. Outsourcing Services Vendors in the Public Sector, 2008
    • Table: Top 10 U.S. Support and Training Services Vendors in the Public Sector, 2008
    • Table: IDC's Vertical Taxonomy
    • Table: IDC's Services Overview Market Map
  • List of Figures
    • Figure: U.S. Services Revenue Growth by Vertical Sector, 2007-2008: Top 10 Vendors Versus Total Market
    • Figure: Use of Indian IT Services Providers by Vertical Sector
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