Business Network Services: A Demand-Side View from the 2008 U.S. WAN Manager Survey

Publication Date	February 2009
Publisher	IDC
Product Type	Report
Pages	96
ISBN Number	not applicable
Product Code	IDC07350

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Summary

This IDC study presents results from IDC's 2008 U.S. WAN Manager Survey. It focuses on responses related to network infrastructure utilization and migration plans, service provider selection and perceptions, and telecom spending/budgeting. By presenting results by company size, it focuses on the strategies of small, medium-sized, and large United States-based businesses from a demand-side perspective.

Telecommunications services continue to evolve, with new products and features continually being brought to market. This year, hot topics in the industry include fixed/mobile convergence initiatives, WAN migration trends, WAN access trends, last-mile connectivity as well as Ethernet implementation. "Despite the huge interest and investment in converged solutions today, IDC's 2008 U.S. WAN Manager Survey results indicate that businesses are more likely to adopt network solutions that are scaleable, bolster performance, and increase ROI." - Meera Singh, research director, Worldwide Telecommunications

Content

IDC Opinion
In This Study
- Methodology
Situation Overview
- Survey Demographics
- Figure: Respondents by Company Size
- Figure: Respondents by Vertical Industry
- Figure: Respondents by Corporate Geographic Scope
- Figure: Respondents by U.S. Time Zone
- Table: Respondents by Company Size and Vertical Industry (% of Respondents)
- Table: Respondents by Company Size and Corporate Geographic Scope (% of Respondents)
- Table: Number of Business Locations Connected to the Corporate WAN by Company Size (% of Respondents)
- Table: Number of Business Locations Connected to the Corporate WAN by Vertical Industry (% of Respondents)
- Table: Number of Business Locations Connected to the Corporate WAN by Corporate Geographic Scope (% of Respondents)
- Table: Number of Business Locations Outside the United States Connected to the Corporate WAN by Company Size (% of Respondents)
- Table: Number of Business Locations Outside the United States Connected to the Corporate WAN by Vertical Industry (% of Respondents)
- Table: Number of Business Locations Outside the United States Connected to the Corporate WAN by Corporate Geographic Scope (% of Respondents)
- Table: Respondents by Corporate Geographic Scope and Company Size (% of Respondents)
- Table: Respondents by Corporate Geographic Scope and Vertical Industry (% of Respondents)
- Table: Company/Organization Revenue by Company Size (% of Respondents)
- Table: Company/Organization Revenue by Vertical Industry (% of Respondents)
- Table: Company/Organization Revenue by Corporate Geographic Scope (% of Respondents)
- Table: Respondents by Title and Company Size (% of Respondents)
- Table: Respondents by Title and Vertical Industry (% of Respondents)
- Table: Respondents by Title and Corporate Geographic Scope (% of Respondents)
- Fixed/Mobile Convergence
- Table: Status of Fixed/Mobile Convergence Initiatives by Vertical Industry (% of Respondents)
- Table: Status of Fixed/Mobile Convergence Initiatives by Company Size (% of Respondents)
- Table: Status of Fixed/Mobile Convergence Initiatives by Corporate Geographic Scope (% of Respondents)
- WAN Technology Utilization and Migration Trends
- Table: Functions/Applications Running on WAN by Vertical Industry (% of Respondents)
- Table: Functions/Applications Running on WAN by Company Size (% of Respondents)
- Table: Functions/Applications Running on WAN by Corporate Geographic Scope (% of Respondents)
- Table: Current Purchasing Model for WAN/Network Services by Vertical Industry (% of Respondents)
- Table: Current Purchasing Model for WAN/Network Services by Company Size (% of Respondents)
- Table: Current Purchasing Model for WAN/Network Services by Corporate Geographic Scope (% of Respondents)
- WAN Access Trends and Last-Mile Connectivity
- Table: Proportion of Employees Accessing Corporate Network When Working at Home or Traveling by Vertical Industry (% of Respondents)
- Table: Proportion of Employees Accessing Corporate Network When Working at Home or Traveling by Company Size (% of Respondents)
- Table: Proportion of Employees Accessing Corporate Network When Working at Home or Traveling by Corporate Geographic Scope (% of Respondents)
- Table: Type of Remote Access Used by Employees by Vertical Industry (% of Respondents)
- Table: Type of Remote Access Used by Employees by Company Size (% of Respondents)
- Table: Type of Remote Access Used by Employees by Corporate Geographic Scope (% of Respondents)
- Table: Type of Last-Mile Connectivity Used Currently and 12 Months from Now by Vertical Industry (% of Respondents)
- Table: Type of Last-Mile Connectivity Used Currently and 12 Months from Now by Company Size (% of Respondents)
- Table: Type of Last-Mile Connectivity Used Currently and 12 Months from Now by Corporate Geographic Scope (% of Respondents)
- Table: Type of WAN Technology Used Currently and 12 Months from Now by Vertical Industry (% of Respondents)
- Table: Type of WAN Technology Used Currently and 12 Months from Now by Company Size (% of Respondents)
- Table: Type of WAN Technology Used Currently and 12 Months from Now by Corporate Geographic Scope (% of Respondents)
- Table: Plans for Using WAN Technologies Over the Next 12-24 Months by Vertical Industry (% of Respondents)
- Table: Plans for Using WAN Technologies Over the Next 12-24 Months by Company Size (% of Respondents)
- Table: Plans for Using WAN Technologies Over the Next 12-24 Months by Corporate Geographic Scope (% of Respondents)
- Ethernet Implementation and Plans
- Table: Type of Ethernet Currently Used or to be Implemented in the Next 12 Months by Vertical Industry (% of Respondents)
- Table: Type of Ethernet Currently Used or to be Implemented in the Next 12 Months by Company Size (% of Respondents)
- Table: Type of Ethernet Currently Used or to be Implemented in the Next 12 Months by Corporate Geographic Scope (% of Respondents)
- Table: Reach of WAN Ethernet Network by Vertical Industry (% of Respondents)
- Table: Reach of WAN Ethernet Network by Company Size (% of Respondents)
- Table: Reach of WAN Ethernet Network by Corporate Geographic Scope (% of Respondents)
- Table: Factors Influencing Organizations' Use of WAN Ethernet Services by Vertical Industry (% of Respondents)
- Table: Factors Influencing Organizations' Use of WAN Ethernet Services by Company Size (% of Respondents)
- Table: Factors Influencing Organizations' Use of WAN Ethernet Services by Corporate Geographic Scope (% of Respondents)
- Table: WAN Ethernet Features Currently Used or to be Used Within the Next 12 Months by Vertical Industry (% of Respondents)
- Table: WAN Ethernet Features Currently Used or to be Used Within the Next 12 Months by Company Size (% of Respondents)
- Table: WAN Ethernet Features Currently Used or to be Used Within the Next 12 Months by Corporate Geographic Scope (% of Respondents)
- Telecom Spending, 2007-2009
  - 2007 Telecom Expenditures
  - Table: Telecommunications Services Spending by Vertical Industry, 2007 (% of Respondents)
  - Table: Telecommunications Services Spending by Company Size, 2007 (% of Respondents)
  - Table: Telecommunications Services Spending by Corporate Geographic Scope, 2007 (% of Respondents)
  - Spending Trends: First-Half 2007 to Fist-Half 2008
  - Figure: Change in Annual Telecommunications Services Spending by Company Size, 1H07-1H08
  - Figure: Change in Annual Telecommunications Services Spending by Vertical Industry, 1H07-1H08
  - Figure: Change in Annual Telecommunications Services Spending by Corporate Geographic Scope, 1H07-1H08
  - Figure: Increase in Annual Telecommunications Services Spending by Company Size, 1H07-1H08
  - Figure: Increase in Annual Telecommunications Services Spending by Vertical Industry, 1H07-1H08
  - Figure: Increase in Annual Telecommunications Services Spending by Corporate Geographic Scope, 1H07-1H08
  - Figure: Decrease in Annual Telecommunications Services Spending by Company Size, 1H07-1H08
  - Figure: Decrease in Annual Telecommunications Services Spending by Vertical Industry, 1H07-1H08
  - Figure: Decrease in Annual Telecommunications Services Spending by Corporate Geographic Scope, 1H07-1H08
  - Anticipated Spending Trends for 2009
  - Figure: Anticipated Change in Telecommunications Services Budget by Company Size, 2009
  - Figure: Anticipated Change in Telecommunications Services Budget by Vertical Industry, 2009
  - Figure: Anticipated Change in Telecommunications Services Budget by Corporate Geographic Scope, 2009
  - Figure: Anticipated Increase in Annual Telecommunications Services Spending by Company Size, 2008-2009
  - Figure: Anticipated Increase in Annual Telecommunications Services Spending by Vertical Industry, 2008-2009
  - Figure: Anticipated Increase in Annual Telecommunications Services Spending by Corporate Geographic Scope, 2008-2009
  - Figure: Anticipated Decrease in Annual Telecommunications Services Spending by Company Size, 2008-2009
  - Figure: Anticipated Decrease in Annual Telecommunications Services Spending by Vertical Industry, 2008-2009
  - Figure: Anticipated Decrease in Annual Telecommunications Services Spending by Corporate Geographic Scope, 2008-2009
  - Respondents' Attitudes/Outlook Toward the Economy and Telecom Services Spending
  - Table: Outlook on Business Conditions During the Next 12-18 Months by Vertical Industry (% of Respondents)
  - Table: Outlook on Business Conditions During the Next 12-18 Months by Company Size (% of Respondents)
  - Table: Outlook on Business Conditions During the Next 12-18 Months by Corporate Geographic Scope (% of Respondents)
  - Table: Impact of Changing U.S. Economy on Telecommunications Spending by Vertical Industry (% of Respondents)
  - Table: Impact of Changing U.S. Economy on Telecommunications Spending by Company Size (% of Respondents)
  - Table: Impact of Changing U.S. Economy on Telecommunications Spending by Corporate Geographic Scope (% of Respondents)
  - Table: Specific Impact of Changing U.S. Economy on Telecommunications Spending by Vertical Industry (% of Respondents)
  - Table: Specific Impact of Changing U.S. Economy on Telecommunications Spending by Company Size (% of Respondents)
  - Table: Specific Impact of Changing U.S. Economy on Telecommunications Spending by Corporate Geographic Scope (% of Respondents)
Future Outlook
Essential Guidance
Learn More
- Related Research
- Synopsis