Australia Infrastructure Outsourcing 2007 Vendor Profiles

This IDC study presents an IDC Leadership Grid for the various players within the infrastructure outsourcing space within the Australia market. This IDC Leadership Grid also does not explicitly reflect current infrastructure outsourcing services revenue for the service providers (SPs) involved in the exercise. Instead, vendors were evaluated based on the criteria defined by IDC, which were chosen to reflect leadership, as opposed to current outsourcing revenue.

"The increasing interest and emergence of remote infrastructure management outsourcing (RIMO) is likely to invigorate the infrastructure outsourcing marketplace. As these new models emerge, they offer traditional IT outsourcing (ITO) suppliers an elegant way to reposition themselves so they can deliver potentially higher-margin opportunities. It also enables them to reenergise their business development activities and target a new buying audience as well in addition to their existing client base,"says Aprajita Sharma, research manager, Outsourcing and BPO Research, IDC Australia.