Australia Small and Medium-Sized Business Outsourcing Adoption 2007

A Little Less Conversation, a Little More Action Please

Publication Date	February 2008
Publisher	IDC
Product Type	Report
Pages	18
ISBN Number	not applicable
Product Code	IDC04146

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Summary

This IDC study examines the adoption and usage of business process and technological outsourcing in the Australia small and medium-sized businesses (SMBs) market. Based on the results from IDC's 2007 SMB survey, the study discusses Australia SMB outsourcing adoption by function, spending on outsourcing, cost-savings expectations and negative outcomes.

"The SMB market and especially the midmarket above 50 employees has become the object of a lot of attention in the last 12 months with a multitude of product announcements from all vendors targeting this space. The saturation of the enterprise space and the resulting slow growth are driving all players, large and small, into the SMB space. Whilst a lot of trials and misses will occur and vendors are working on getting the right formula for their SMB offering, the window of opportunity remains widely open but could close fairly quickly as SMB-specific products are increasingly hitting the market,"says Jean Marc Annonier, research manager, IT Spending, Vertical Markets and SMEs, IDC Australia.

Content

IDC Opinion
In This Study
- Methodology
  - Data Collection
  - Data Analysis
  - Market Sizes
Situation Overview
- Presentation of the Small and Medium-Sized Business Market in Australia
- Figure: Distribution of Businesses in Australia
- Table: Australia Small and Medium Businesses by Employee Size and Vertical Industry
- Figure: Weight of Small and Medium-Sized Businesses in the Australia Economy
- Indicators of Adoption of Outsourcing
- Figure: Australia Small and Medium-Sized Business Overall Outsourcing Adoption
- Table: Australia Small and Medium-Sized Business Outsourcing Adoption (%)
- Figure: Australia Small Business Outsourcing Adoption by Function
- Figure: Australia Medium-Sized Business Outsourcing Adoption by Function
- Table: Australia Small and Medium-Sized Business Types of Outsourcing Agreements (%)
- Figure: Australia Small and Medium-Sized Business Spending on IT Outsourcing, 2007
- Figure: Australia Small and Medium-Sized Business Outsourcing Cost-Savings Expectations
- Table: Australia Small and Medium-Sized Business Outsourcing Cost-Savings Expectations (%)
- Table: Australia Small and Medium-Sized Business Usage of Cost Savings (%)
- Table: Australia Small and Medium-Sized Business Negative Outcomes from Outsourcing (%)
Future Outlook
Essential Guidance
Learn More
- Related Research
- Synopsis