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Japan IT Solutions User Perceptions and Needs 2007

Publication Date January 2008
Publisher IDC
Product Type Report
Pages 401
ISBN Number not applicable
Product Code IDC03688
Price

£2,830.00
approximately: $4,997 | €3,588

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Summary

This IDC study explores the CRM, ERM, and SCM deployment landscapes based on the results of a user survey, IT Solutions User Survey, conducted by IDC in January 2007. The implementation rates of CRM, ERM, and SCM are found to be 12.5%, 29.1%, and 14.9% respectively. Companies that plan to implement within two years account for 2.6%, 3.9% and 2.9% of the survey sample respectively. An increasing number of companies are implementing CRM, ERM, and SCM through the use of packaged software. On the whole, however, investments in IT solutions have been somewhat flat. Users are now more circumspect in undertaking investments. Rather than implementing large-scale projects, they tend to pinpoint the solutions they require and leverage packaged software.

Judging from the current implementation rates, there are still a lot of opportunities to be uncovered in the IT solutions market in the form of add-on and replacement needs among new and existing customers. To maintain growth, however, it is necessary for solution vendors to demonstrate their commitment to user companies in the long term. To do so, they should"strengthen services related to version upgrade and migration, provide products and services through flexible pricing systems, and create systems for partner development,"observes Tomoko Akagi, group manager, Software, IDC Japan.

Content

  • IDC Opinion
  • In This Study
    • Methodology
    • Table: Preliminary Survey Respondent Profile by Industry
    • Figure: Preliminary Survey Respondent Profile by Industry
    • Table: Preliminary Survey Respondent Profile by Company Size (Number of Employees)
    • Figure: Preliminary Survey Respondent Profile by Company Size (Number of Employees)
    • Table: Preliminary Survey Respondent Profile by Company Turnover
    • Figure: Preliminary Survey Respondent Profile by Company Turnover
    • Table: Main Survey Respondent Profile by Industry
    • Figure: Main Survey Respondent Profile by Industry
    • Table: Main Survey Respondent Profile by Company Size (Number of Employees)
    • Figure: Main Survey Respondent Profile by Company Size (Number of Employees)
    • Table: Main Survey Respondent Profile by Company Turnover
    • Figure: Main Survey Respondent Profile by Company Turnover
    • Executive Summary
  • Situation Overview
    • CRM Solutions User Survey Results
      • CRM Deployment Landscape
      • Table: CRM Deployment Landscape by Industry
      • Figure: CRM Deployment Landscape by Industry
      • Table: CRM Deployment Landscape by Company Size (Number of Employees)
      • Figure: CRM Deployment Landscape by Company Size (Number of Employees)
      • Table: CRM Deployment Landscape by Company Turnover
      • Figure: CRM Deployment Landscape by Company Turnover
      • CRM Cost
      • Table: CRM Solutions Packaged Software Costs - SFA
      • Figure: CRM Solutions Packaged Software Costs ? SFA
      • Table: CRM Solutions Packaged Software Costs - Marketing
      • Figure: CRM Solutions Packaged Software Costs ? Marketing
      • Table: CRM Solutions Packaged Software Costs - Customer Service
      • Figure: CRM Solutions Packaged Software Costs ? Customer Service
      • Table: CRM Solutions Packaged Software Costs - Contact Center
      • Figure: CRM Solutions Packaged Software Costs ? Contact Center
      • Table: CRM Solutions Hardware Costs - SFA
      • Figure: CRM Solutions Hardware Costs ? SFA
      • Table: CRM Solutions Hardware Costs - Marketing
      • Figure: CRM Solutions Hardware Costs ? Marketing
      • Table: CRM Solutions Hardware Costs - Customer Service
      • Figure: CRM Solutions Hardware Costs ? Customer Service
      • Table: CRM Solutions Hardware Costs - Contact Center
      • Figure: CRM Solutions Hardware Costs ? Contact Center
      • Table: CRM Solutions Implementation Service Costs - SFA
      • Figure: CRM Solutions Implementation Service Costs ? SFA
      • Table: CRM Solutions Implementation Service Costs - Marketing
      • Figure: CRM Solutions Implementation Service Costs ? Marketing
      • Table: CRM Solutions Implementation Service Costs - Customer Service
      • Figure: CRM Solutions Implementation Service Costs ? Customer Service
      • Table: CRM Solutions Implementation Service Costs - Contact Center
      • Figure: CRM Solutions Implementation Service Costs ? Contact Center
      • Table: CRM Solutions Annual Operation Service Costs - SFA
      • Figure: CRM Solutions Annual Operation Service Costs ? SFA
      • Table: CRM Solutions Annual Operation Service Costs - Marketing
      • Figure: CRM Solutions Annual Operation Service Costs ? Marketing
      • Table: CRM Solutions Annual Operation Service Costs - Customer Service
      • Figure: CRM Solutions Annual Operation Service Costs ? Customer Service
      • Table: CRM Solutions Annual Operation Service Costs - Contact Center
      • Figure: CRM Solutions Annual Operation Service Costs ? Contact Center
      • CRM Usage History
      • Table: CRM Usage History
      • Figure: CRM Usage History
      • CRM Implementation Time
      • Table: CRM Implementation Time
      • Figure: CRM Implementation Time
      • CRM Implementation Method
      • Table: CRM Implementation Method - SFA
      • Figure: CRM Implementation Method ? SFA
      • Table: CRM Implementation Method - Marketing
      • Figure: CRM Implementation Method ? Marketing
      • Table: CRM Implementation Method - Customer Service
      • Figure: CRM Implementation Method ? Customer Service
      • Table: CRM Implementation Method - Contact Center
      • Figure: CRM Implementation Method ? Contact Center
      • CRM Customization Methods
      • Table: CRM Customization Method - SFA
      • Figure: CRM Customization Method ? SFA
      • Table: CRM Customization Method - Marketing
      • Figure: CRM Customization Method ? Marketing
      • Table: CRM Customization Method - Customer Services
      • Figure: CRM Customization Method ? Customer Services
      • Table: CRM Customization Method - Contact Center
      • Figure: CRM Customization Method ? Contact Center
      • Changes in CRM Investment Value
      • Table: CRM Investment Value Changes - SFA
      • Figure: CRM Investment Value Changes ? SFA
      • Table: CRM Investment Value Changes - Marketing
      • Figure: CRM Investment Value Changes ? Marketing
      • Table: CRM Investment Value Changes - Customer Service
      • Figure: CRM Investment Value Changes ? Customer Service
      • Table: CRM Investment Value Changes - Contact Center
      • Figure: CRM Investment Value Changes ? Contact Center
      • Measuring the Effectiveness of CRM Implementation
      • Table: CRM Effectiveness Measurement
      • Figure: CRM Effectiveness Measurement
      • CRM Service Vendor Selection Criteria
      • Table: CRM Software Selection Criteria - SFA
      • Figure: CRM Software Selection Criteria ? SFA
      • Table: CRM Software Selection Criteria - Marketing
      • Figure: CRM Software Selection Criteria ? Marketing
      • Table: CRM Software Selection Criteria - Customer Services
      • Figure: CRM Software Selection Criteria ? Customer Services
      • Table: CRM Software Selection Criteria - Contact Center
      • Figure: CRM Software Selection Criteria ? Contact Center
      • Objectives of Implementing CRM Solutions
      • Table: CRM Solutions Implementation Objectives - SFA
      • Figure: CRM Solutions Implementation Objectives ? SFA
      • Table: CRM Solutions Implementation Objectives - Marketing
      • Figure: CRM Solutions Implementation Objectives ? Marketing
      • Table: CRM Solutions Implementation Objectives - Customer Service
      • Figure: CRM Solutions Implementation Objectives ? Customer Service
      • Table: CRM Solutions Implementation Objectives - Contact Center
      • Figure: CRM Solutions Implementation Objectives ? Contact Center
      • Effectiveness of Implementing CRM Solutions
      • Table: CRM Solutions Implementation Effectiveness - SFA
      • Figure: CRM Solutions Implementation Effectiveness ? SFA
      • Table: CRM Solutions Implementation Effectiveness - Marketing
      • Figure: CRM Solutions Implementation Effectiveness ? Marketing
      • Table: CRM Solutions Implementation Effectiveness - Customer Service
      • Figure: CRM Solutions Implementation Effectiveness ? Customer Service
      • Table: CRM Solutions Implementation Effectiveness - Contact Center
      • Figure: CRM Solutions Implementation Effectiveness ? Contact Center
      • Issues Faced During CRM Solutions Implementation
      • Table: Issues Faced During CRM Solutions Implementation
      • Figure: Issues Faced During CRM Solutions Implementation
      • Issues Faced After CRM Solutions Implementation
      • Table: Issues Faced After CRM Solutions Implementation
      • Figure: Issues Faced After CRM Solutions Implementation
      • On-Demand CRM Deployment Landscape
      • Table: CRM On-Demand Deployment Landscape - SFA
      • Figure: CRM On-Demand Deployment Landscape ? SFA
      • Table: CRM On-Demand Deployment Landscape - Marketing
      • Figure: CRM On-Demand Deployment Landscape ? Marketing
      • Table: CRM On-Demand Deployment Landscape - Customer Service
      • Figure: CRM On-Demand Deployment Landscape ? Customer Services
      • Table: CRM On-Demand Deployment Landscape - Contact Center
      • Figure: CRM On-Demand Deployment Landscape ? Contact Center
    • ERM Solutions User Survey Results
      • ERM Deployment Landscape
      • Table: ERM Deployment Landscape by Industry
      • Figure: ERM Deployment Landscape by Industry
      • Table: ERM Deployment Landscape by Company Size (Number of Employees)
      • Figure: ERM Deployment Landscape by Company Size (Number of Employees)
      • Table: ERM Deployment Landscape by Company Turnover
      • Figure: ERM Deployment Landscape by Company Turnover
      • ERM Cost
      • Table: ERM Solutions Packaged Software Costs - Finance and Accounting
      • Figure: ERM Solutions Packaged Software Costs ? Finance and Accounting
      • Table: ERM Solutions Packaged Software Costs - HR and Payroll
      • Figure: ERM Solutions Packaged Software Costs ? HR and Payroll
      • Table: ERM Solutions Packaged Software Costs - Sales Management
      • Figure: ERM Solutions Packaged Software Costs ? Sales Management
      • Table: ERM Solutions Packaged Software Costs - Production Management
      • Figure: ERM Solutions Packaged Software Costs ? Production Management
      • Table: ERM Solutions Packaged Software Costs - Purchasing Management
      • Figure: ERM Solutions Packaged Software Costs ? Purchasing Management
      • Table: ERM Solutions Hardware Costs - Finance and Accounting
      • Figure: ERM Solutions Hardware Costs ? Finance and Accounting
      • Table: ERM Solutions Hardware Costs - HR and Payroll
      • Figure: ERM Solutions Hardware Costs ? HR and Payroll
      • Table: ERM Solutions Hardware Costs - Sales Management
      • Figure: ERM Solutions Hardware Costs ? Sales Management
      • Table: ERM Solutions Hardware Costs - Production Management
      • Figure: ERM Solutions Hardware Costs ? Production Management
      • Table: ERM Solutions Hardware Costs - Purchasing Management
      • Figure: ERM Solutions Hardware Costs ? Purchasing Management
      • Table: ERM Solutions Implementation Service Costs - Finance and Accounting
      • Figure: ERM Solutions Implementation Service Costs ? Finance and Accounting
      • Table: ERM Solutions Implementation Service Costs - HR and Payroll
      • Figure: ERM Solutions Implementation Service Costs ? HR and Payroll
      • Table: ERM Solutions Implementation Service Costs - Sales Management
      • Figure: ERM Solutions Implementation Service Costs ? Sales Management
      • Table: ERM Solutions Implementation Service Costs - Production Management
      • Figure: ERM Solutions Implementation Service Costs ? Production Management
      • Table: ERM Solutions Implementation Service Costs - Purchasing Management
      • Figure: ERM Solutions Implementation Service Costs ? Purchasing Management
      • Table: ERM Solutions Annual Operation Service Costs - Finance and Accounting
      • Figure: ERM Solutions Annual Operation Service Cost ? Finance and Accounting
      • Table: ERM Solutions Annual Operation Service Costs - HR and Payroll
      • Figure: ERM Solutions Annual Operation Service Cost ? HR and Payroll
      • Table: ERM Solutions Annual Operation Service Costs - Sales Management
      • Figure: ERM Solutions Annual Operation Service Cost ? Sales Management
      • Table: ERM Solutions Annual Operation Service Costs - Production Management
      • Figure: ERM Solutions Annual Operation Service Cost ? Production Management
      • Table: ERM Solutions Annual Operation Service Costs - Purchasing Management
      • Figure: ERM Solutions Annual Operation Service Cost ? Purchasing Management
      • ERM Usage History
      • Table: ERM Usage History
      • Figure: ERM Usage History
      • ERM Implementation Time
      • Table: ERM Implementation Time
      • Figure: ERM Implementation Time
      • ERM Implementation Method
      • Table: ERM Implementation Method - Finance and Accounting
      • Figure: ERM Implementation Method ? Finance and Accounting
      • Table: ERM Implementation Method - HR and Payroll
      • Figure: ERM Implementation Method ? HR and Payroll
      • Table: ERM Implementation Method - Sales Management
      • Figure: ERM Implementation Method ? Sales Management
      • Table: ERM Implementation Method - Production Management
      • Figure: ERM Implementation Method ? Production Management
      • Table: ERM Customization Method - Purchasing Management
      • Figure: ERM Implementation Method ? Purchasing Management
      • ERM Customization Methods
      • Table: ERM Customization Method - Finance and Accounting
      • Figure: ERM Customization Method ? Finance and Accounting
      • Table: ERM Customization Method - HR and Payroll
      • Figure: ERM Customization Method ? HR and Payroll
      • Table: ERM Customization Method - Sales Management
      • Figure: ERM Customization Method ? Sales Management
      • Table: ERM Customization Method - Production Management
      • Figure: ERM Customization Method ? Production Management
      • Table: ERM Customization Method - Purchasing Management
      • Figure: ERM Customization Method ? Purchasing Management
      • Changes in ERM Investment Value
      • Table: ERM Investment Value Changes - Finance and Accounting
      • Figure: ERM Investment Value Changes ? Finance and Accounting
      • Table: ERM Investment Value Changes - HR and Payroll
      • Figure: ERM Investment Value Changes ? HR and Payroll
      • Table: ERM Investment Value Changes - Sales Management
      • Figure: ERM Investment Value Changes ? Sales Management
      • Table: ERM Investment Value Changes - Production Management
      • Figure: ERM Investment Value Changes ? Production Management
      • Table: ERM Investment Value Changes - Purchasing Management
      • Figure: ERM Investment Value Changes ? Purchasing Management
      • Measuring the Effectiveness of ERM Implementation
      • Table: ERM Effectiveness Measurement
      • Figure: ERM Effectiveness Measurement
      • ERM Service Vendor Selection Criteria
      • Table: ERM Software Selection Criteria - Finance and Accounting
      • Figure: ERM Software Selection Criteria ? Finance and Accounting
      • Table: ERM Software Selection Criteria - HR and Payroll
      • Figure: ERM Software Selection Criteria ? HR and Payroll
      • Table: ERM Software Selection Criteria - Sales Management
      • Figure: ERM Software Selection Criteria ? Sales Management
      • Table: ERM Software Selection Criteria - Production Management
      • Figure: ERM Software Selection Criteria ? Production Management
      • Table: ERM Software Selection Criteria - Purchasing Management
      • Figure: ERM Software Selection Criteria ? Purchasing Management
      • Objectives of Implementing ERM Solutions
      • Table: ERM Solutions Implementation Objectives - Finance and Accounting
      • Figure: ERM Solutions Implementation Objectives ? Finance and Accounting
      • Table: ERM Solutions Implementation Objectives - HR and Payroll
      • Figure: ERM Solutions Implementation Objectives ? HR and Payroll
      • Table: ERM Solutions Implementation Objectives - Sales Management
      • Figure: ERM Solutions Implementation Objectives ? Sales Management
      • Table: ERM Solutions Implementation Objectives - Production Management
      • Figure: ERM Solutions Implementation Objectives ? Production Management
      • Table: ERM Solutions Implementation Objectives - Purchasing Management
      • Figure: ERM Solutions Implementation Objectives ? Purchasing Management
      • Effectiveness of Implementing ERM Solutions
      • Table: ERM Solutions Implementation Effectiveness - Finance and Accounting
      • Figure: ERM Solutions Implementation Effectiveness ? Finance and Accounting
      • Table: ERM Solutions Implementation Effectiveness - HR and Payroll
      • Figure: ERM Solutions Implementation Effectiveness ? HR and Payroll
      • Table: ERM Solutions Implementation Effectiveness - Sales Management
      • Figure: ERM Solutions Implementation Effectiveness ? Sales Management
      • Table: ERM Solutions Implementation Effectiveness - Production Management
      • Figure: ERM Solutions Implementation Effectiveness ? Production Management
      • Table: ERM Solutions Implementation Effectiveness - Purchasing Management
      • Figure: ERM Solutions Implementation Effectiveness ? Purchasing Management
      • Issues Faced During ERM Solutions Implementation
      • Table: Issues Faced During ERM Solutions Implementation
      • Figure: Issues Faced During ERM Solutions Implementation
      • Issues Faced After ERM Solutions Implementation
      • Table: Issues Faced After ERM Solutions Implementation
      • Figure: Issues Faced After ERM Solutions Implementation
      • On-Demand ERM Deployment Landscape
      • Table: ERM On-Demand Deployment Landscape - Finance and Accounting
      • Figure: ERM On-Demand Deployment Landscape ? Finance and Accounting
      • Table: ERM On-Demand Deployment Landscape - HR and Payroll
      • Figure: ERM On-Demand Deployment Landscape ? HR and Payroll
      • Table: ERM On-Demand Deployment Landscape - Sales Management
      • Figure: ERM On-Demand Deployment Landscape ? Sales Management
      • Table: ERM On-Demand Deployment Landscape - Production Management
      • Figure: On-Demand Deployment Landscape ? Production Management
      • Table: On-Demand Deployment Landscape - Purchasing Management
      • Figure: On-Demand Deployment Landscape ? Purchasing Management
    • SCM Solutions User Survey Results
      • SCM Deployment Landscape
      • Table: SCM Deployment Landscape by Industry
      • Figure: SCM Deployment Landscape by Industry
      • Table: SCM Deployment Landscape by Company Size (Number of Employees)
      • Figure: SCM Deployment Landscape by Company Size (Number of Employees)
      • Table: SCM Deployment Landscape by Company Turnover
      • Figure: SCM Deployment Landscape by Company Turnover
      • SCM Cost
      • Table: SCM Solutions Packaged Software Costs - Demand Forecast
      • Figure: SCM Solutions Packaged Software Costs ? Demand Forecast
      • Table: SCM Solutions Packaged Software Costs - Production Planning
      • Figure: SCM Solutions Packaged Software Costs ? Production Planning
      • Table: SCM Solutions Packaged Software Costs - Inventory Management
      • Figure: SCM Solutions Packaged Software Costs ? Inventory Management
      • Table: SCM Solutions Packaged Software Costs - Logistics
      • Figure: SCM Solutions Packaged Software Costs ? Logistics
      • Table: SCM Solutions Hardware Costs - Demand Forecast
      • Figure: SCM Solutions Hardware Costs ? Demand Forecast
      • Table: SCM Solutions Hardware Costs - Production Planning
      • Figure: SCM Solutions Hardware Costs ? Production Planning
      • Table: SCM Solutions Hardware Costs - Inventory Management
      • Figure: SCM Solutions Hardware Costs ? Inventory Management
      • Table: SCM Solutions Hardware Costs - Logistics
      • Figure: SCM Solutions Hardware Costs ? Logistics
      • Table: SCM Solutions Implementation Service Costs - Demand Forecast
      • Figure: SCM Solutions Implementation Service Costs ? Demand Forecast
      • Table: SCM Solutions Implementation Service Costs - Production Planning
      • Figure: SCM Solutions Implementation Service Costs ? Production Planning
      • Table: SCM Solutions Implementation Service Costs - Inventory Management
      • Figure: SCM Solutions Implementation Service Costs ? Inventory Management
      • Table: SCM Solutions Implementation Service Costs - Logistics
      • Figure: SCM Solutions Implementation Service Costs ? Logistics
      • Table: SCM Solutions Annual Operation Service Costs - Demand Forecast
      • Figure: SCM Solutions Annual Operation Service Cost ? Demand Forecast
      • Table: SCM Solutions Annual Operation Service Costs - Production Planning
      • Figure: SCM Solutions Annual Operation Service Cost ? Production Planning
      • Table: SCM Solutions Annual Operation Service Costs - Inventory Management
      • Figure: SCM Solutions Annual Operation Service Cost ? Inventory Management
      • Table: SCM Solutions Annual Operation Service Cost - Logistics
      • Figure: SCM Solutions Annual Operation Service Cost ? Logistics
      • SCM Usage History
      • Table: SCM Usage History
      • Figure: SCM Usage History
      • SCM Implementation Time
      • Table: SCM Implementation Time
      • Figure: SCM Implementation Time
      • SCM Implementation Method
      • Table: SCM Implementation Method - Demand Forecast
      • Figure: SCM Implementation Method ? Demand Forecast
      • Table: SCM Implementation Method - Production Planning
      • Figure: SCM Implementation Method ? Production Planning
      • Table: SCM Implementation Method - Inventory Management
      • Figure: SCM Implementation Method ? Inventory Management
      • Table: SCM Implementation Method - Logistics
      • Figure: SCM Implementation Method ? Logistics
      • SCM Customization Methods
      • Table: SCM Customization Method - Demand Forecast
      • Figure: SCM Customization Method ? Demand Forecast
      • Table: SCM Customization Method - Production Planning
      • Figure: SCM Customization Method ? Production Planning
      • Table: SCM Customization Method - Inventory Management
      • Figure: SCM Customization Method ? Inventory Management
      • Table: SCM Customization Method - Logistics
      • Figure: SCM Customization Method ? Logistics
      • Changes in SCM Investment Value
      • Table: SCM Investment Value Changes - Demand Forecast
      • Figure: SCM Investment Value Changes ? Demand Forecast
      • Table: SCM Investment Value Changes - Production Planning
      • Figure: SCM Investment Value Changes ? Production Planning
      • Table: SCM Investment Value Changes - Inventory Management
      • Figure: SCM Investment Value Changes ? Inventory Management
      • Table: SCM Investment Value Changes - Logistics
      • Figure: SCM Investment Value Changes ? Logistics
      • Measuring the Effectiveness of SCM
      • Table: SCM Effectiveness Measurement
      • Figure: SCM Effectiveness Measurement
      • SCM Service Vendor Selection Criteria
      • Table: SCM Software Selection Criteria - Demand Forecast
      • Figure: SCM Software Selection Criteria ? Demand Forecast
      • Table: SCM Software Selection Criteria - Production Planning
      • Figure: SCM Software Selection Criteria ? Production Planning
      • Table: SCM Software Selection Criteria - Inventory Management
      • Figure: SCM Software Selection Criteria ? Inventory Management
      • Table: SCM Software Selection Criteria - Logistics
      • Figure: SCM Software Selection Criteria ? Logistics
      • SCM Solutions Implementation Objectives
      • Table: SCM Solutions Implementation Objectives - Demand Forecast
      • Figure: SCM Solutions Implementation Objectives ? Demand Forecast
      • Table: SCM Solutions Implementation Objectives - Production Planning
      • Figure: SCM Solutions Implementation Objectives ? Production Planning
      • Table: SCM Solutions Implementation Objectives - Inventory Management
      • Figure: SCM Solutions Implementation Objectives ? Inventory Management
      • Table: SCM Solutions Implementation Objectives - Logistics
      • Figure: SCM Solutions Implementation Objectives ? Logistics
      • Effectiveness of Implementing SCM Solutions
      • Table: SCM Solutions Implementation Effectiveness - Demand Forecast
      • Figure: SCM Solutions Implementation Effectiveness ? Demand Forecast
      • Table: SCM Solutions Implementation Effectiveness - Production Planning
      • Figure: SCM Solutions Implementation Effectiveness ? Production Planning
      • Table: SCM Solutions Implementation Effectiveness - Inventory Management
      • Figure: SCM Solutions Implementation Effectiveness ? Inventory Management
      • Table: SCM Solutions Implementation Effectiveness - Logistics
      • Figure: SCM Solutions Implementation Effectiveness ? Logistics
      • Issues Faced During SCM Solutions Implementation
      • Table: Issues Faced During SCM Solutions Implementation
      • Figure: Issues Faced During SCM Solutions Implementation
      • Issues Faced After SCM Solutions Implementation
      • Table: Issues Faced After SCM Solutions Implementation
      • Figure: Issues Faced After SCM Solutions Implementation
      • On-Demand SCM Deployment Landscape
      • Table: SCM On-Demand Deployment Landscape - Demand Forecast
      • Figure: SCM On-Demand Deployment Landscape ? Demand Forecast
      • Table: SCM On-Demand Deployment Landscape - Production Planning
      • Figure: SCM On-Demand Deployment Landscape ? Production Planning
      • Table: SCM On-Demand Deployment Landscape - Inventory Management
      • Figure: SCM On-Demand Deployment Landscape ? Inventory Management
      • Table: SCM On-Demand Deployment Landscape - Logistics
      • Figure: SCM On-Demand Deployment Landscape ? Logistics
  • Future Outlook
    • Forecast
  • Essential Guidance
    • Actions to Consider
  • Learn More
    • Related Research
    • Definitions
      • CRM
      • ERM
      • SCM
    • Synopsis

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