IT Services Contracts Monthly Roundup, April 2009

An analyst-based report on the contracts signed in the previous month, with graphical representation of key activity by volume and value for industries and IT services domains. The analysis will cover any significant deals and compare activities to the previous 12 months, highlighting contracts up for expiration.

• Covers global markets, including North America, EMEA and the emerging markets in APAC and Latin America
• Covers all deal types in all IT services domains, including infrastructure, applications and BPO

The main trends seen during the month include a year-on-year rise of 48% in total contract value, while a decline of 12% in the total contract volume. While volume of network management deals showed a 47% Y-o-Y decline, volume of deals valued between $500m and $1bn showed significant Y-o-Y increase.

Other trends include the high demand for outsourcing services among defense agencies and enterprises preferring shorter deals with durations of less than three years. The number of IT service contracts signed in North America showed a 15.6% Y-o-Y decline.

• Track major deals among your competitors and plan your strategy accordingly
• Understand which deals are set to expire, and when
• Analyze trends by IT Services domain and by client industry and country