IT services in Mexico: slowly but steadily maturing

Content

• Executive summary
• In a nutshell
• Ovum view
• Key messages
• Mexico overview
• Background
• Demand-side analysis
• By vertical
• Overview
• Financial services
• Need for greater regulatory compliance and introduction of advanced banking services spurs demand for core banking upgrades
• Investments in business intelligence (BI) services will be driven by the need to monitor customer data
• Demand for application services will be strong as financial institutions adopt treasury management solutions to improve efficiencies
• Healthcare
• Initiatives to increase technology adoption in the healthcare segment will spur demand for a range of ICT services
• Initiatives to expand the coverage of telemedicine networks will offer opportunities in networking services
• Demand for IT services in the healthcare segment will be driven by the increased adoption of clinical management systems
• Manufacturing
• Public sector
• The austerity drive in the public sector will offer opportunities in hosted/managed services
• Deployment of a whole-of-government e-procurement system will drive demand for a range of IT services
• The need to file taxes online will lead to demand for application services in the public sector
• Initiatives to extend e-learning services across the country will offer opportunities for ICT vendors
• Retail
• Demand for IT services will be spurred by retail expansion in Mexico
• The growth of e-commerce will offer opportunities for web-based application development and security services
• Adoption of supply chain management systems by domestic retailers will drive demand for application services
• Telecommunications
• Regulatory reforms to enable triple-play services will offer opportunities for IT vendors
• Upcoming spectrum auctions and the introduction of advanced services will spur demand for a range of ICT services
• Transport and logistics
• Initiatives to improve service levels and optimise operations will drive spending on application services from the airline segment
• Adoption of advanced security solutions will present opportunities for IT services vendors
• Demand by service line
• Overview
• Trends in application services
• Demand for SaaS-based applications will be strong as SMBs embark on technology initiatives
• Increasing web presence of Mexican enterprises will drive demand for web applications
• Trends in infrastructure services
• Initiatives to control storage costs are driving demand for virtualisation
• Increased spending from the SMB segment will drive demand for hosted infrastructure services
• Trends in BPO services
• Supply-side analysis
• Overview
• Vendor strategies
• Vendors should focus on the SMB segment, which is looking at increasing technology adoption
• Vendors should focus on establishing a local presence in the country through acquisitions or partnerships
• Top ten IT services vendors in Mexico
• Local players
• Valores Corporativos Softtek
• Neoris Inc.
• Hildebrando
• Eidon Software Solutions
• Quarksoft
• Praxis IT
• World Software Services
• Dextra Technologies
• List of Tables
  • Table 1: Summary of IT services drivers by vertical
  • Table 2: Top 10 Mexican IT service players
  • Table 3: Analysis of Softtek's core activities
  • Table 4: Neoris's core activities
  • Table 5: Analysis of Hildebrando's core activities
  • Table 6: Eidon's core activities
  • Table 7: Quarksoft's core activities
  • Table 8: Praxis's core activities
  • Table 9: WSS's core activities
  • Table 10: Dextra's core activities