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Turkey IT Services Market 2011-2015 Forecast and 2010 Vendor Shares

  • Publication Date:January 2012
  • Publisher:IDC
  • Product Type: Report
  • Pages:89
  • ISBN:1446862

Turkey IT Services Market 2011-2015 Forecast and 2010 Vendor Shares

This IDC study presents the IT services industry in 2010 in Turkey and forecasts expenditure on IT services through yearend 2015. The study contains market size, vendor market shares, and forecasts for 13 foundation market categories. The study ranks the top IT services providers by their 2010 revenues and includes detailed profiles of IT services portfolios for the top five, their presence in individual vertical markets, and their largest contracts. The top services providers for each of IDC's foundation market categories are also provided.

The study answers the following questions:

  • What are IDC's predictions for spending on IT services in Turkey? What are the assumptions behind the forecast numbers? And what impact will these have on the market forecasts?
  • What are the new trends in IT services delivery, such as outsourcing and business services?
  • Who are the country's market leaders based on services revenue, and what are their strengths, weaknesses, and strategies for the future?

"IT spending increased as the economy picked up in Turkey in 2010. Good GDP growth, a positive and stable political situation, and increased private and public sector IT budgets resulted in a healthy recovery of the IT services market. Service providers should stress that new technologies such as cloud computing are becoming more popular and are enabling businesses the freedom to focus on their core competencies and to reduce costs. IT spending in Turkey is expected to record similar growth in 2011 to that seen in 2010." - Research Analyst Ayse Kaptanoglu, IDC Turkey

Table of Contents

IDC Opinion

In This Study

Methodology

Executive Summary

Situation Overview

Overview of the IT Services Market

Economic Recovery

Vertical Market Perspective

Competitive Landscape

Mergers and Acquisitions

Acceptance of Managed Services, Cloud Computing, and Datacenters

Leading IT Services Vendors

IT Environment

Drivers

Inhibitors

Overview of the IT Services Market by Foundation Market

Support and Training Services Macromarket

Hardware Support and Installation Services

Software Support and Installation Services

IT Training and Education

IDC Analysis of the Support and Training Macromarket

Project Services Macromarket

Network Consulting and Integration

Systems Integration

Information System Consulting

Application Consulting and Customization

Custom Application Development

IDC Analysis of the Project Services Macromarket

Outsourcing Macromarket

Application Management Outsourcing

Information System Outsourcing

Network and Desktop Outsourcing Services

Hosted Application Management

Hosting Infrastructure Services

IDC Analysis of the Outsourcing Services Macromarket

Overview of the Information Technology Services Market by Vendor Category

The Services Landscape

Overview of IT Services Spending by Vertical Market

Combined Finance

Combined Government

Telecommunications

Future Outlook

Forecast and Assumptions

Forecast by IDC Engagement Type

Hardware Support and Installation Services

Software Support and Installation Services

IT Training and Education

Network Consulting and Integration

Systems Integration

Information System Consulting

Application Consulting and Customization

Custom Application Development

Information Systems Outsourcing

Network and Desktop Outsourcing Services

Application Management

Hosted Application Management

Hosting Infrastructure Service Providers

Market Context

Vendor Profiles

IBM

Services Overview

Clients and Contracts

SWOT Analysis

Koc Sistem

Services Overview

Clients and Contracts

SWOT Analysis

Datateknik

Services Overview

SWOT Analysis

Netas

Services Overview

Clients and Contracts

SWOT Analysis

Accenture

Services Overview

Clients and Contracts

SWOT Analysis

Essential Guidance

Outsourcing the Key

Coming Soon: New Technologies and Delivery Models

Market Concentration and Pricing

Learn More

Related Research

Definitions

Foundation Markets

Hardware Support and Installation

Managed Support Services

Software Support and Installation

IT Education and Training

IT Consulting

Systems Integration

Network Consulting and Integration

Application Consulting and Customization

Custom Application Development

Exceptions and Exclusions

Outsourcing (as an Engagement Type)

IS Outsourcing

Exceptions and Exclusions

Network and Desktop Outsourcing Services

Exceptions and Exclusions

Application Management

Hosted Application Management

Exceptions and Exclusions

Hosting Infrastructure Services

Exceptions and Exclusions

Synopsis

Table: Overview of the Leading IT Services Companies in Turkey by IT Services Revenue, 2010

Table: Overview of the Top 10 IT Services Companies by IT Services Revenue Provisioned in Turkey, 2010

Table: Overview of IT Services Spending by IDC Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Hardware Support and Installation Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Software Support and Installation Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the IT Training and Education Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Network Consulting and Integration Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Systems Integration Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Information System Consulting Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Application Consulting and Customization Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Custom Application Development Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Application Management Outsourcing Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Information System Outsourcing Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Network and Desktop Outsourcing Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Hosted Application Management Foundation Market in Turkey, 2010

Table: Total Supply-Side Revenue on the Hosting Infrastructure Services Foundation Market in Turkey, 2010

Table: Overview of IT Services Spending by Vertical Market in Turkey, 2010

Table: Top 3 Assumptions for the Turkey IT Services Market, 2011-2015

Table: Key Forecast Assumptions for the Turkey IT Services Market, 2011-2015

Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Turkey, 2010-2015

Table: Comparison of Forecasts for IT Services Spending (US$M) in Turkey, 2010-2014 versus 2011-2015

Table: Overview of Select IBM Contracts, 2010

Table: SWOT Analysis of IBM, 2010-2015

Table: Overview of Select Koc Sistem Contracts, 2010

Table: SWOT Analysis of Koc Sistem, 2010-2015

Table: Overview of Select Datateknik Contracts, 2010

Table: SWOT Analysis of Datateknik, 2010-2015

Table: Overview of Select Nortel Netas Contracts, 2010

Table: SWOT Analysis of Netas, 2010-2015

Table: Overview of Select Accenture Contracts, 2010

Table: SWOT Analysis of Accenture, 2010-2015

Table: Distinctions Between Systems Integration, Custom Application Development, and Software Deploy

Table: Distinctions Between Hosted Application Management and Traditional Application Management

Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Turkey, 2009 and 2010

Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Turkey, 2010 and 2011

Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Turkey, 2010

Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Turkey by IT Services Revenue (US$M), 2010

Figure: Hardware Support and Installation Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: Software Support and Installation Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: IT Training and Education Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: Overview of the Leading Providers on the Project Services Macromarket in Turkey by IT Services Revenue (US$M), 2010

Figure: Network Consulting and Integration Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: Systems Integration Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: Information System Consulting Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: Application Consulting and Customization Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: Custom Application Development Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: The Leading Providers on the Outsourcing Services Macromarket in Turkey by IT Services Revenue (US$M), 2010

Figure: Application Management Outsourcing Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: Information System Outsourcing Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: Hosted Application Management Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2010

Figure: IT Services Revenue Share by Vendor Category in Turkey, 2010

Figure: Overview of IT Services Spending by Vertical Market in Turkey, 2010

Figure: Spending (US$M) on IT Services by Vertical Market in Turkey, 2010

Figure: Forecast of IT Services Spending (US$M) by IDC Engagement Type in Turkey, 2010-2015

Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Turkey, 2010-2015

Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Turkey, 2010-2015

Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Turkey, 2010-2015

Figure: Comparison of Forecasts for IT Services Spending (US$M) in Turkey, 2010-2014 versus 2011-2015

Figure: IBM: Overview of IT Services Revenue by IDC Engagement Type in Turkey, 2010

Figure: IBM: Overview of IT Services Revenue by Vertical Market in Turkey, 2010

Figure: Koc Sistem: Overview of IT Services Revenue by IDC Engagement Type in Turkey, 2010

Figure: Koc Sistem: Overview of IT Services Revenue by Vertical Market in Turkey, 2010

Figure: Datateknik: Overview of IT Services Revenue by IDC Engagement Type in Turkey, 2010

Figure: Datateknik: Overview of IT Services Revenue by Vertical Market in Turkey2010

Figure: Netas: Overview of IT Services Revenue by IDC Engagement Type in Turkey, 2010

Figure: Netas: Overview of IT Services Revenue by Vertical Market in Turkey, 2010

Figure: Accenture: Overview of IT Services Revenue by IDC Engagement Type in Turkey, 2010

Figure: Accenture: Overview of IT Services Revenue by Vertical Market in Turkey, 2010

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