Turkey IT Services Market 2012-2016 Forecast and 2011 Vendor Shares

Turkey IT Services Market 2012-2016 Forecast and 2011 Vendor Shares

This IDC study presents the IT services industry in Turkey in 2011 and forecasts expenditures on IT services through 2016. The study contains market size, vendor market shares, and forecasts for 13 foundation market categories.

The study ranks the top IT services providers by their 2011 revenues and includes detailed profiles of IT services portfolios for the top five, their presence in individual vertical markets, and their largest contracts. The top service providers for each of IDC's foundation market categories are also provided.

The study answers the following questions:

• What are IDC's predictions for spending on IT services in Turkey? What are the assumptions behind the forecast numbers and what impact will these have on market forecasts?
• What are the new trends in IT services delivery, such as outsourcing?
• Who are the market leaders in Turkey based on service revenue and what are their strengths, weaknesses, and strategies for the future?

'A growing economy and stable political environment played a pivotal role in the continuation of growth in Turkey's IT services market. Increasing confidence in Turkey's open and largely market-driven economy made the country an attractive destination for investors from different geographies, which had a positive impact on IT services investments. Organizations increasingly consider IT services as added value and invest into alternative service delivery models in order to focus on their core competencies, increase operational efficiency, and avoid CAPEX and overhead costs. Service providers that stress the value derived from a particular service offering and demonstrate their capabilities in emerging IT services will capture significant market share.' - Senior Research Analyst Melih Murat, IDC Turkey

• IDC Opinion
  • In This Study
  • Methodology
  • Executive Summary
  • Situation Overview
  • Overview of the IT Services Market
  • IT Services in the Context of the Current Economic Environment
  • Trends in IT Service Procurement
  • Vertical Market Perspective
  • Mergers and Acquisitions
  • Acceptance of Outsourcing, Managed Services, Cloud Computing, and Datacenters
  • Leading IT Services Vendors
  • IT Environment
  • Drivers
  • Inhibitors
  • Overview of the IT Services Market by Foundation Market
  • Support and Training Services Macromarket
  • Hardware Support and Installation Services
  • Software Support and Installation Services
  • IT Training and Education
  • IDC Analysis of the Support and Training Macromarket
  • Project Services Macromarket
  • Network Consulting and Integration
  • Systems Integration
  • Information System Consulting
  • Application Consulting and Customization
  • Custom Application Development
  • IDC Analysis of the Project Services Macromarket
  • Outsourcing Macromarket
  • Application Management Outsourcing
  • Information System Outsourcing
  • Network and Desktop Outsourcing Services
  • Hosted Application Management
  • Hosting Infrastructure Services
  • IDC Analysis of the Outsourcing Services Macromarket
  • Overview of the IT Services Market by Vendor Category
  • The Services Landscape
  • Overview of IT Services Spending by Vertical Market
  • Combined Finance
  • Combined Government
  • Telecommunications
  • Future Outlook
  • Forecast and Assumptions
  • Forecast by IDC Engagement Type
  • Hardware Support and Installation Services
  • Software Support and Installation Services
  • IT Training and Education
  • Network Consulting and Integration
  • Systems Integration
  • Information System Consulting
  • Application Consulting and Customization
  • Custom Application Development
  • Information Systems Outsourcing
  • Network and Desktop Outsourcing Services
  • Application Management
  • Hosted Application Management
  • Hosting Infrastructure Services
  • Market Context
  • Vendor Profiles
  • IBM
  • Services Overview
  • Clients and Contracts
  • SWOT Analysis
  • Koç Sistem
  • Services Overview
  • Clients and Contracts
  • SWOT Analysis
  • Netas
  • Services Overview
  • Clients and Contracts
  • SWOT Analysis
  • Datateknik
  • Services Overview
  • Clients and Contracts
  • SWOT Analysis
  • Accenture
  • Services Overview
  • Clients and Contracts
  • SWOT Analysis
  • Essential Guidance
  • Target Profitability and Focus on High Margin Business
  • Invest into Emerging Service Delivery Models
  • Move Turkish Organization Beyond the Cloud
  • Developing Vertical Specific Technologies
  • Build Partnerships and Act as a Turnkey Solutions Provider
  • Learn More
  • Related Research
  • Definitions
  • Foundation Markets
  • Hardware Support and Installation
  • Managed Support Services
  • Software Support and Installation
  • IT Education and Training
  • IT Consulting
  • Systems Integration
  • Exceptions and Exclusions
  • Network Consulting and Integration
  • Exceptions and Exclusions
  • Application Consulting and Customization
  • Custom Application Development
  • Exceptions and Exclusions
  • Outsourcing (as an Engagement Type)
  • IS Outsourcing
  • Exceptions and Exclusions
  • Network and Desktop Outsourcing Services
  • Exceptions and Exclusions
  • Application Management
  • Hosted Application Management
  • Exceptions and Exclusions
  • Hosting Infrastructure Services
  • Note on the Transition to Cloud
  • Exceptions and Exclusions
  • Synopsis
    • Table: Overview of the Leading IT Services Companies in Turkey by IT Services Revenue, 2011
    • Table: Overview of the Top 10 IT Services Companies by IT Services Revenue Generated in Turkey, 2011
    • Table: Overview of IT Services Spending by IDC Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Hardware Support and Installation Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Software Support and Installation Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the IT Training and Education Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Network Consulting and Integration Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Systems Integration Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Information System Consulting Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Application Consulting and Customization Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Custom Application Development Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Application Management Outsourcing Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Information System Outsourcing Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Network and Desktop Outsourcing Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Hosted Application Management Foundation Market in Turkey, 2011
    • Table: Total Supply-Side Revenue on the Hosting Infrastructure Services Foundation Market in Turkey, 2011
    • Table: Overview of IT Services Spending by Vertical Market in Turkey, 2011
    • Table: Top 3 Assumptions for the IT Services Market in Turkey, 2012-2016
    • Table: Key Forecast Assumptions for the IT Services Market, in Turkey, 2012-2016
    • Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Turkey, 2011-2016
    • Table: Comparison of Forecast for IT Services Spending (US$M) in Turkey, 2011-2015 versus 2012-2016
    • Table: Overview of IBM, 2011
    • Table: SWOT Analysis of IBM, 2011-2016
    • Table: Overview of Koç Sistem, 2011
    • Table: SWOT Analysis of Koç Sistem, 2011-2016
    • Table: Overview of Netas, 2011
    • Table: SWOT Analysis of Netas, 2011-2016
    • Table: Overview of Datateknik, 2011
    • Table: SWOT Analysis of Datateknik, 2011-2016
    • Table: Overview of Accenture, 2011
    • Table: SWOT Analysis of Accenture, 2011-2016
    • Table: Distinctions Between Systems Integration, Custom Application Development, and Software Deploy
    • Table: Distinctions Between Hosted Application Management and Traditional Application Management
    • Figure: Spending (US$M) on IT Services by Engagement Type in Turkey, 2010 and 2011
    • Figure: Spending (US$M) on IT Services by Engagement Type in Turkey, 2011 and 2012
    • Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Turkey, 2011
    • Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Hardware Support and Installation Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Software Support and Installation Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: IT Training and Education Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Overview of the Leading Providers of the Project Services Macromarket in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Network Consulting and Integration Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Systems Integration Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Information System Consulting Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Application Consulting and Customization Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Custom Application Development Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Application Management Outsourcing Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Information System Outsourcing Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Hosted Application Management Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in Turkey by IT Services Revenue (US$M), 2011
    • Figure: IT Services Revenue Share by Vendor Category in Turkey, 2011
    • Figure: Overview of IT Services Spending by Vertical Market in Turkey, 2011
    • Figure: Spending (US$M) on IT Services by Vertical Market in Turkey in 2011 and Growth Potential Over the Forecast Period
    • Figure: Forecast of IT Services Spending (US$M) by IDC Engagement Type in Turkey, 2011-2016
    • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Turkey, 2011-2016
    • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Turkey, 2011-2016
    • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Turkey, 2011-2016
    • Figure: Comparison of Forecast for IT Services Spending (US$M) in Turkey, 2011-2015 Versus 2012-2016
    • Figure: IBM: Overview of IT Services Revenue by IDC Engagement Type in Turkey, 2011
    • Figure: IBM: Overview of IT Services Revenue by Vertical Market in Turkey, 2011
    • Figure: Koç Sistem: Overview of IT Services Revenue by IDC Engagement Type in Turkey, 2011
    • Figure: Koç Sistem: Overview of IT Services Revenue by Vertical Market in Turkey, 2011
    • Figure: Netas: Overview of IT Services Revenue by IDC Engagement Type in Turkey, 2011
    • Figure: Netas: Overview of IT Services Revenue by Vertical Market in Turkey2011
    • Figure: Datateknik: Overview of IT Services Revenue by IDC Engagement Type in Turkey, 2011
    • Figure: Datateknik: Overview of IT Services Revenue by Vertical Market in Turkey, 2011
    • Figure: Accenture: Overview of IT Services Revenue by IDC Engagement Type in Turkey, 2011
    • Figure: Accenture: Overview of IT Services Revenue by Vertical Market in Turkey, 2011