2009 Services Spending Intentions Survey - Services and Software Leading Indicators

Publication Date	April 2009
Publisher	IDC
Product Type	Report
Pages	24
ISBN Number	not applicable
Product Code	IDC07423

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Summary

This IDC study examines the results of a survey of more than 400 U.S. IT and line-of-business (LOB) executives at businesses with 1,000 or more employees about their preferences, experiences, and buying intentions regarding IT and business services and vendors. IDC fielded the 2009 Services Spending Intentions Survey in February 2009. The survey reveals the latest trends on the direction of spending for external services, which business areas will receive IT investment in 2009, assumptions affecting decision making on purchases, and the most important vendor attributes considered by organizations when purchasing external services.

"Spending on external services in 2009 is projected to decrease for almost half of all respondents' organizations for IT and business services," says Gard Little, research manager, Worldwide Services. "Likewise, over 60% of respondents who plan to purchase services in 2009 indicated price competitiveness was the most important vendor attribute, which was a change from our previous surveys."

Content

IDC Opinion
In This Study
Figure: Respondents by Industry
- Methodology
- Table: Respondents by Company Size, Survey Sample, and Population Distribution (%)
- Figure: Respondents by Company Size
- Figure: Respondents' Investment Authority by Spending Area
Situation Overview
Figure: Direction of Services Spending, 2009
Figure: Timing of Services Spending, 2009
Figure: Confidence in Services Budget Allocation
Figure: Business Areas Being Addressed with IT Initiatives in 2009 by Company Size
Figure: Strategies with Service Providers
Figure: Assumptions Affecting Decision Making
Figure: Spending Intentions by Engagement Type
Figure: Business Consulting Spending Plans by Industry
Figure: Business Process Outsourcing Spending Plans by Industry
Figure: IT Consulting Spending Plans by Industry
Figure: Systems Integration Spending Plans by Industry
Figure: IT Outsourcing Spending Plans by Industry
Figure: Application Development Spending Plans by Industry
Figure: IT Support Spending Plans by Industry
Figure: IT Education and Training Spending Plans by Industry
Figure: Most Important Vendor Attributes
Figure: Least Important Vendor Attributes
Figure: Service Vendors Under Consideration by Company Size
Essential Guidance
Future Outlook
Learn More
- Related Research
- Synopsis