Arab Middle East and North Africa Software Solutions 2006 - 2010

Forecast and 2005 Vendor Shares

Publication Date	September 2006
Publisher	IDC
Product Type	Report
Pages	75
ISBN Number	not applicable
Product Code	IDC04701

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Summary

IDC's study on the Arab Middle East and North Africa software solutions market provides a detailed overview of the market for high-end integrated package software products. This study provides an understanding of the size and dynamics of three major solution areas - EAS, CRM, and SCM - in specific Arab countries in the Gulf and North Africa region. The study has been classified into six country/sub-regional chapters including Saudi Arabia, United Arab Emirates, Egypt, North Africa (Morocco, Algeria, Tunisia), Other Gulf Countries (Bahrain, Kuwait, Oman, Qatar), and Levant (Jordan, Syria, Lebanon). Specifically, the study covers the following:

Overview of the market for EAS, CRM, and SCM software in revenue terms with 2005 data and forecasts through 2010. The analysis comprises an evaluation of trends for applications.

Overview of ERP, CRM, and SCM spending in the MENA region according to vertical sectors. Notable trends in leading sectors are provided, along with MENA forecasts/vertical sector through 2010.

The impact of political and economic conditions specific to the UAE, KSA, Egypt, Bahrain, Oman, Qatar, Kuwait, Jordan, Lebanon, Syria, Morocco, Tunisia, and Algeria, and the effect on the respective IT markets.

Industry segments that are investing in ERP, CRM, and SCM solutions and how future spending patterns will affect market development.

Overview of the market share of major vendors in the EAS, CRM, and SCM markets for 2004. Competitors include both international vendors and local firms, where applicable.

Profiles and analysis of major vendors in the software solutions market in the respective countries/sub-regions.

"The software solutions market in the MENA region is growing strongly. As oil prices surge to record highs, Middle Eastern governments are using their budget surpluses to make strategic investments to diversify their economies. Forward-thinking IT strategies by telecoms, government bodies, and the oil & gas sectors are fostering greater EAS investment." - Vinay Nair, Senior Research Analyst, IDC Middle East and Africa

Content

IDC Opinion
In This Study
- Methodology
- Executive Summary
Situation Overview
- Overview of IT Spending in MENA
- Figure: Overview of IT Spending in MENA, 2005
- Figure: Overview of IT Spending (US$M) in MENA by Technology, 2005
- Overview of Software Solutions in MENA
  - Enterprise Application Software
  - Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in MENA, 2005
  - Figure: Overview of Enterprise Application Software L&M Revenue by Country in MENA, 2005
  - Customer Relationship Management
  - Table: Vendor Market Share of CRM License and Maintenance Revenue (US$M) in MENA, 2005
  - Figure: Overview of Total Customer Relationship Management L&M Revenue by Country in MENA, 2005
  - Supply Chain Management
  - Table: Vendor Market Share of SCM License and Maintenance Revenue (US$M) in MENA, 2005
  - Figure: Overview of Total Supply Chain Management L&M Revenue by Country in MENA, 2005
- Overview of Key Solutions Markets in MENA According to Vertical Sector
- Figure: Top Six Vertical Markets in Spending (US$M) on EAS Applications in MENA, 2005
- Figure: Top Six Vertical Markets in Spending (US$M) on CRM Applications in MENA, 2005
- Figure: Top Six Vertical Segments in Spending (US$M) of SCM Applications in MENA, 2005
  - Finance (Banking, Insurance, Other Finance)
  - Manufacturing
    - Discrete Manufacturing
    - Process Manufacturing
  - Government
    - Drivers
    - Inhibitors
  - Transport
  - Retail/Wholesale
    - Drivers
- Kingdom of Saudi Arabia (KSA)
  - Economic Environment
  - Table: Key Economic Indicators for Saudi Arabia, 2003-2006
  - IT Environment
    - Drivers
    - Inhibitors
  - Overview of the EAS Market
  - Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in Saudi Arabia, 2005
  - Figure: Enterprise Application Software License and Maintenance Revenue (US$M) According to Functional Area in Saudi Arabia, 2005
- United Arab Emirates
  - Economic Overview
  - Table: Key Economic Indicators for the UAE, 2003-2006
  - IT Environment
    - Drivers
    - Inhibitors
  - Overview of the EAS Market
  - Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in UAE, 2005
  - Figure: Enterprise Application Software License and Maintenance Revenue (US$M) According to Functional Area in UAE, 2005
- OGCC (Bahrain, Kuwait, Oman, Qatar)
  - Economic Overview
    - Oman
    - Qatar
    - Kuwait
    - Bahrain
  - IT Environment
    - Drivers
    - Inhibitors
  - Overview of the OGCC EAS Market
  - Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in OGCC, 2005
  - Figure: Enterprise Application Software License and Maintenance Revenue (US$M) According to Functional Area in OGCC, 2005
- Egypt
  - Economic Overview
  - Table: Key Economic Indicators in Egypt, 2003-2006
  - IT Environment
    - Drivers
    - Inhibitors
  - Overview of the EAS Market
  - Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in Egypt, 2005
  - Figure: Enterprise Application Software License and Maintenance Revenue (US$M) According to Functional Area in Egypt, 2005
- North Africa (Algeria, Morocco, Tunisia)
  - Economic Overview
    - Algeria
    - Morocco
    - Tunisia
  - IT Environment
    - Drivers
    - Inhibitors
  - Overview of the EAS Market
  - Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in North Africa, 2005
  - Figure: Enterprise Application Software License and Maintenance Revenue (US$M) According to Functional Area in North Africa, 2005
- Levant (Jordan, Syria, Lebanon)
  - Economic and Political Overview
    - Lebanon
    - Jordan
    - Syria
  - IT Environment
    - Drivers
    - Inhibitors
  - Overview of the EAS Market
  - Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in the Levant, 2005
  - Figure: Enterprise Application Software License and Maintenance Revenue (US$M) According to Functional Area in the Levant, 2005
Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for the MENA Software Solutions Market, 2006-2010
  - Forecast Tables
  - Table: Forecast and Analysis of Enterprise Application Software License and Maintenance Revenue (US$M) in MENA According to Vertical Market Segment, 2005-2010
  - Table: Forecast and Analysis of Enterprise Application Software License and Maintenance Revenue (US$M) in MENA by Country/Sub-Region, 2005-2010
- Vendor Profiles
  - SAP
  - Oracle
    - Government Wins
    - Banking Wins
    - Telecom Wins
    - Corporate Wins
  - Microsoft Dynamics
    - Microsoft Dynamics' Strategy
  - 3i Infotech
  - Sage Software Middle East
Essential Guidance
- Choosing Sides When it Comes to Platforms
- Take a Partnership Approach
- Communication is Key
- Using Channel Partners as Communicators
- Price Erosion Continues
Learn More
- Related Research
- Definitions
  - Functional Markets
    - General Functional Definitions
    - Figure: IDC's Software Taxonomy, 2006
  - Applications Market Definitions
    - Enterprise Resource Management Applications
      - Financial Applications
      - Human Capital Management
      - Payroll
      - Procurement
      - Order Management
      - Business Performance Management and Financial Analytic Applications
      - Project Management
      - Enterprise Asset Management
    - Supply Chain Management Applications
      - Logistics
      - Production Planning
      - Inventory Management
    - Operations and Manufacturing Applications
      - Services Operations Management
    - Manufacturing
    - Other Back Office
  - Operating Environment Definitions
- Methodology
  - Introduction
  - Dimension 1 - Functional Market Classification
  - Dimension 2 - Competitive Market Classification
  - EAS Criteria
  - Research Sources and Methodology
    - Research Sources
    - Notes on Forecasting
- Synopsis