advanced search

Welcome: Guest

log in

On-Demand CRM in a Large Enterprise Lessons Learned at KONE

Publication Date July 2007
Publisher IDC
Product Type Report
Pages 6
ISBN Number not applicable
Product Code IDC04868
Buy this product or for assistance call +44 20 7060 7474

Summary

This document is about On-Demand CRM in a Large Enterprise ? Lessons Learned at KONE

Content

  • IDC Opinion
  • In This Buyer Case Study
  • Situation Overview
    • Organization Overview
    • Challenges and Solution
      • Business Challenges
      • CRM Goals
      • Evaluation
      • Implementation
      • Initial Solution Scope
    • Results
      • Business Impact
      • On Demand Experience
    • Future Plans
  • Essential Guidance
  • Learn More
    • Related Research

Industry Events